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Product Delivery Manager III

Integrated Resources, Inc

Rosemead, CA

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JOB DETAILS
SALARY
$50–$63.36 Per Hour
JOB TYPE
Contractor
SKILLS
Blueprints, Call Center Evaluation, Channel Strategies, Customer/Client Research, Delivery Management, Establish Priorities, Leadership, Operational Audit, People Management, Product Management, Product Strategy, Prototyping, Quality Management, Regulations, Return on Investment (ROI), Strategic Planning, Technical Support, Usability Testing, User Interface/Experience (UI/UX), Validation Testing
LOCATION
Rosemead, CA
POSTED
30+ days ago
Location: Hybrid Rosemead, CA (Onsite Tuesday & Wednesday) Work Schedule: MF, 8:00 AM 5:00 PM Engagement Type: New Position Pay Range: $50.00 to $63.36/hr. on W2 Product Manager Research & Discovery Day-to-Day Responsibilities / Workload The Product Manager for Research & Discovery is responsible for transforming ambiguous business needs into clear, validated, and estimate-ready problem definitions. This role leads discovery efforts, maps cross-channel customer journeys, identifies constraints, and produces the Discovery Packet required for IT to generate accurate estimates and for leadership to make informed investment decisions. This is a hands-on discovery and research role. It does not include delivery execution or people management. Key Responsibilities Strategic Discovery & Problem Framing Translate vague or undefined business problems into well-framed opportunities grounded in customer, business, and regulatory perspectives. Produce "shovel-ready" Discovery Packets to support IT estimation, capital planning, and strategic prioritization. Partner with the Senior Manager of Product to develop ROI models when required. Synthesize scattered backlog items into clear strategic themes. Research & Validation Leadership Lead customer research activities, including interviews, usability testing, concept validation, prototyping, and feedback synthesis. Use call center data, quality management analytics, and operational insights to validate root causes. Collaborate with the Senior Manager of Product to identify regulatory constraints that shape the solution space. Create service blueprints, journey maps, business rule definitions, and low-fidelity prototypes. Stakeholder & Product Management Partner with Domain Product Managers to understand end-to-end journey impacts and constraints early in discovery. Collaborate with Domain Product Managers to define MVP boundaries and ensure IT estimates reflect realistic, validated Product. Ensure all discovery artifacts are aligned and complete before work transitions to estimation or execution. Required Skills / Attributes Qualifications 5+ years of experience in Discovery, UX Research, Product Strategy, or Service Design. Strong expertise in service blueprinting, journey mapping, and early-stage prototyping. Proven ability to translate user needs and operational insights into business value. Excellent synthesis, facilitation, and problem-framing skills. Desired Skills / Attributes Experience working within large, complex, and highly regulated enterprises (preferred).

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Integrated Resources, Inc

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