Agile Programming Methodologies, Customer Relations, Customer/Client Research, Design Services, Insurance, Insurance Sales, Needs Assessment, Problem Solving Skills, Product Design, Product Engineering, Sales, Sales Support, Technical/Engineering Design, Testing, Usability Testing, User Interface Design, User Interface/Experience (UI/UX)
Pay Rate: $40-$60 per hour
Work Mode: Remote
Summary:
- Join the Consumer Digital Sales team to support iterative testing of digital sales experiences for personal insurance products.
Responsibilities:
- Support two agile development squads focused on optimizing digital customer-facing sales experiences.
- Facilitate small incremental tests, transitioning into strategic decisions based on comfort and knowledge of the space.
- Deliver user-centered design solutions for best-in-class consumer digital sales experiences that offer quick access to insurance quotes and build customer purchase confidence.
- Attend daily agile ceremonies with aligned teams, partnering closely with product owners, product designers, engineers, content designers, marketers, analysts, and researchers.
- Understand complex product requirements and untangle interaction design problems to find optimal solutions for users.
- Identify user research needs and participate in immersive user research, concept testing, and usability testing to evaluate UX effectiveness and determine optimization opportunities.
Requirements:
- 5+ years of agile design experience.
- Experience designing customer-facing sales experiences required.
- Advanced Figma expertise required.
A
Axelon Services Corporation