Analysis Skills, Artificial Intelligence (AI), Backlog Prioritization, Billing, Card Processing, Communication Skills, Cross-Functional, Customer Relations, Customer/Consumer Behavior, Global Branding, Internet Technology, Interpersonal Skills, Metrics, Mock Up, Presentation/Verbal Skills, Product Design, Product Management, Prototyping, Revenue Growth, Scrum Project Management and Software Development, Software as a Service (SaaS), Sprint Planning, Sprint Retrospective, Standup Meetings, Team Player, Typography, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Wireframes, Writing Skills
About Recurly:
Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 55 countries. Our platform empowers billions of credit card transactions and has enabled customers to recover nearly $1.3 billion in revenue in 2024.
Recurly is backed by Accel-KKR, a leading technology-focused private equity firm with over $10 billion in capital commitments. The partnership offers Recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives.
As a Product Designer, you'll work closely with your product team to understand the business challenges our customers face, imagine valuable and viable solutions, and deliver artifacts for development. You'll employ traditional design techniques and modern AI-augmented workflows to quickly translate user experience ideas into design mockups, prototypes, and functional code.
Success here will mean balancing craft with practical decision-making while working with internal and external stakeholders. You'll need a strong sense for when details deserve extra care and when it's time to ship and refine through iteration.
Responsibilities
- Conduct generative and evaluative research to discern user needs and behaviors.
- Translate findings and insights into usable, effective, and accessible user experiences.
- Identify product opportunities, write user stories, natural language prompts, and acceptance criteria, and provide thoughtful, creative solutions that apply knowledge of your product area and the business context.
- Contribute to your team's strategy, roadmap, and success metrics.
- Design user experiences for new features and refinements, balancing customer value, quality, and what's feasible to build.
- Incorporate Al-augmented design and development workflows to ensure the product experience stays true to the original intent.
- Create product experiences that harness ML and generative AI to give merchants the power to achieve real business results.
- Communicate ideas verbally and visually through concept designs, flow diagrams, wireframes, mockups, and high-fidelity prototypes.
- Facilitate collaborative design activities with cross-functional partners and involve them in explorations.
- Attend scrum team rituals, including backlog refinement, daily standups, sprint planning, and retrospectives.
- Apply Recurly's design system to solutions and contribute to its improvement.
- Eagerly seek out opportunities to learn, grow, and improve.
- Advocate for the value of user-centered design.
Qualifications
- 2-5 years of hands-on professional experience designing for digital products.
- Bachelor's degree in Design or equivalent practical experience.
- A strong product design portfolio that reveals your skills and craftsmanship. Highlight key choices you made and the reasons behind them, demonstrating your design expertise.
- Proficiency using UI/UX design, prototyping, and collaboration tools. We primarily work in Figma and Claude, but we're always interested in exploring new capabilities.
- Familiarity with the front-end development technologies behind the web. You should be able to predict whether a solution can leverage existing user interface elements and components, or if it demands more extensive custom development.
- Strong communication and analytical abilities, evident both in writing and verbally, alongside excellent interpersonal skills.
You'll fit right in if you…
- Have a positive attitude and understand that every design problem is worth your care.
- Enjoy exploring new technologies and ways of working.
- Embrace constructive criticism as part of the process and can clearly articulate your design decisions.
- Believe in craft and strong visual design fundamentals, including typography, color, and composition.
- Aren't afraid to fail and love to iterate quickly.
- Pride yourself on empowering and supporting the success of your peers.
- Care passionately about creating inclusive experiences for all people.
Product Design at Recurly
The Product Design team is responsible for the user experience of Recurly's merchants and their subscribers. Product Design is part of the Recurly Product team, which also includes Product Management. This role reports to the Senior Director of Product Design.
Learn More About Recurly