Product Designer

Summary:

• Location: New York, NY
• Duration: 10 Months

Responsibilities:

• Take features to built screens: flows, high-quality UI, states, edge cases, responsive breakpoints, and annotated specs that are ready for development.
• Package designs so engineers can build without guessing: component usage, interaction notes, content, and accessibility annotations.
• Build and extend the platform’s design system. Use and extend shared components and patterns so screens are consistent, scalable, and fast to build.
• Own visual and design QA. Review implementations, log defects, and partner with engineers to resolve them before release so we ship what we intended.
• Support a continuous roadmap of new features and enhancements across concurrent sprints.
• Design new modules and tools that build on the MVP foundation (e.g., new learning content and formats, calculators and assessments, progress and goal tracking).
• Work from analytics, user feedback, and research to prioritize fixes and enhancements; translate findings into designs that move the numbers.
• Keep specs, documentation, and pattern libraries current as the product grows so the team can move faster with each release.
• Partner with Product Managers, Engineers, and Content to shape sprint plans (refinement, sprint planning, and retros) and keep design ahead of development.
• Manage your workload across concurrent sprints, balancing near-term production work with design for upcoming enhancements.
• Respond quickly to questions during build, unblock engineers, and make pragmatic tradeoffs without compromising quality.
• Track experience outcomes after launch (e.g., task completion, engagement, content completion, return visits, and user satisfaction) and use them to shape enhancements.
• Advocate for the customer in cross-functional discussions, using evidence to align stakeholders on the right problems to solve.
• Contribute to a culture of design quality by sharing work in critiques, documenting patterns, and helping raise the bar for the broader team.

Requirements:

• Minimum 5 years of digital product design experience, with a track record of shipping high-quality, production-ready work.
• Strong detailed design skills: high-quality UI, design systems, responsive and multi-breakpoint design, and detailed developer handoff.
• Experience supporting a product after launch, iterating on live features through a continuous roadmap of enhancements.
• Experience working closely with engineers in an agile sprint environment; comfortable moving from concept to delivery and staying through QA.
• Experience presenting work to senior stakeholders and clearly articulating and defending design decisions.

Preferred Skills:

• Strong command of interaction design, visual design, and UX writing collaboration.
• Expert in Figma: components, variables, auto layout, prototyping, and Dev Mode handoff. Comfortable with collaborative whiteboarding tools (e.g., FigJam, Miro).
• Solid understanding of accessibility standards (WCAG) and inclusive design practices.
• Comfortable using qualitative quantitative inputs to prioritize and iterate on live features.
• Strong communication skills; able to align cross-functional collaborators and give engineers clear, actionable direction.
• Meticulous attention to detail across states, edge cases, and content, with a pragmatic sense of what to ship now versus later.

Education:

• Bachelor’s degree in a relevant field (e.g., Design, Interaction Design, Fine Arts, HCI) or equivalent practical experience.

Nice to Have:

• Experience in financial services, financial wellness or education, or other highly regulated environments.
• Experience designing educational, or behavior-change products (learning, coaching, or guidance experiences).
• Experience with experimentation (A/B testing), personalization, and optimization of key journeys (adoption, task completion, and engagement).
• Experience designing AI-powered features (e.g., personalized recommendations or assistive guidance) with attention to Responsible AI and privacy-by-design practices.

Deal Breakers:

• No portfolio or case studies
• Less than 5 years of digital product design experience
• No complex workflow-driven or self-service experience
• No agile collaboration with engineering
• No Figma or prototyping proficiency
• No accessibility/WCAG exposure