About Loop

Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder.

Loop's AI-native platform harnesses the complexity of supply chain data and documentation. We improve transportation spend visibility so companies can control their costs and power profit. That's why industry leaders like J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart work with Loop.

Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, and Flexport. Our team brings expertise from Palantir, Uber, Google, Flexport, Meta, and Samsara. 

The Role

We're looking for a Product Designer to join our AI team—the group responsible for driving efficiency across Loop's AI stack. You'll design the tools that help our AI systems and human operators work together: data workflows, rules authoring, entity management, and the surfaces where automation meets human judgment.

This isn't consumer product design. You'll be designing for complex, high-stakes workflows where latency, uncertainty, and edge cases are the norm. The work requires systems thinking—scalable patterns over one-off solutions—and a deep respect for the operators who use what you build.

You'll work closely with AI and fullstack engineers as well as our AI Ops team to ship designs that directly impact Loop's trajectory for profitable growth. When you improve a workflow, you'll see it in the numbers.

What You'll Do

• Design AI-native workflows. Create interfaces where agents and operators collaborate—handling automation, interventions, exceptions, and manual overrides with clarity and predictability.
• Build platform-level patterns. Develop scalable components and interaction models that work across data audit, normalization, rules authoring, and beyond.
• Close the feedback loop with ops. Spend time with the people who use your designs. Understand their pain points better than they can articulate them. Translate that understanding into high-leverage solutions.
• Ship working software. Rapidly shepherd designs from problem to prototype to production.  
• Raise the bar on craft. Bring strong opinions on interaction design, motion, and visual aesthetics. Make complex things feel simple.

What We're Looking For

We're looking for designers who are hungry to do the best work yet of their careers. 

You might be a fit if:

• You're early in your career but moving fast—learning in months what takes others years
• You want to ship something you're genuinely proud of, not just technically proficient
• You're drawn to complex, real-world domains—logistics, finance, ops—not just polished consumer apps
• You get excited by edge cases and exceptions, not scared off by them
• You're a generative thinker who finds unexpected solutions that somehow feel obvious in retrospect
• You'd rather build and be wrong than wait for perfect requirements
• You're energized by ambiguity and complexity, not paralyzed by it
• You seek out feedback because you know it accelerates growth
• You have taste—and opinions—about what great design looks like

Bonus points:

• Experience designing internal tools, ops workflows, or B2B products
• Background in fintech, logistics, or other complex domains
• Comfort with data-heavy interfaces and information density

Design @ Loop

We have a specific point of view on what great design looks like here:

1. Systems thinking — scalable components and patterns over ad hoc, point solutions
2. Interaction and dynamics — intentional motion and state changes that make complex workflows feel simple; predictable UI responses even when the underlying AI isn't
3. Storytelling — clear articulation of the problem, the tradeoffs, and why this solution; can walk an engineer or exec through a design decision without slides
4. Visual taste — strong sense of purposeful, useful, and opinionated aesthetics
5. Research acumen — able to collect and articulate user pain points better than the user can

Our Values

• Grow together — Grow with teammates, customers, and the logistics industry
• Respect the domain and accelerate progress — Learn from domain experts and drive innovation through technology
• Assume positive intent — Give people the benefit of the doubt
• Be a driver not a passenger — Take ownership of actions with ambition and energy
• From complexity, find simplicity — Do not overcomplicate decisions or solutions

#LI-LOOP