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Product Developer

SMART TECH SKILLS LLC

Tallahassee, Florida, FL

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JOB DETAILS
SKILLS
Analysis Skills, Business Administration, Business Continuity Planning (BCP), Business Intelligence, Business Intelligence Software, Business Operations, Business Skills, Communication Skills, Computer Science, Continuous Improvement, Detail Oriented, Information Systems/Technology IS/IT Administration, Inventory Management, Leadership, Multitasking, Operational Support, Operations Management, Operations Processes, Organizational Skills, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Process Improvement, Product Development, Product Lifecycle, Product Lifecycle Management, Product Management, Product Programs, Project/Program Management, Reporting Dashboards, Standard Operating Procedures (SOP), Strategic Planning, Team Player, Technical Consulting, Technical Delivery, Technical Operations, Technology Analysis, Validation Testing, Writing Skills
LOCATION
Tallahassee, Florida, FL
POSTED
11 days ago
Benefits:
  • Competitive salary


Location
Onsite: Tallahassee, FL

Experience Level
Senior Level (7 or more years of relevant experience)
Role Overview
The Product Manager / Program Manager – Tolling Solutions is responsible for managing the lifecycle of tolling products, applications, and technology solutions. This role oversees product development, operational governance, and reporting, ensuring alignment with business objectives and roadmap priorities. The position serves as a key liaison between operations leadership, business units, and technical teams to deliver reliable, customer‑focused solutions and drive continuous improvement.
Key Responsibilities
Product Development & Delivery
  • Manage research, design, enhancement, and qualification of tolling products and technology solutions
  • Coordinate cross‑functional teams to ensure product requirements are met and solutions transition successfully into production
  • Define and support delivery schedules for product releases, feature updates, and maintenance cycles
  • Act as a technical consultant to operations teams, supporting testing, validation, and evaluation of new technologies
  • Ensure product and technology specifications align with business objectives and operational needs
  • Oversee end‑to‑end product delivery including timelines, dependencies, and execution
Operational Governance & Reporting


  • Develop and maintain a centralized inventory of products, applications, and solutions
  • Track and report on operational initiatives in alignment with established reporting standards
  • Monitor inputs from business units to ensure solutions meet functional and performance expectations
  • Identify opportunities for optimization, lifecycle replacement, and continuous improvement
  • Collaborate with business intelligence teams to develop dashboards and reporting tools
  • Ensure standard operating procedures are created, maintained, and consistently applied
Stakeholder Collaboration & Communication


  • Act as the primary liaison between operations leadership, business teams, and technical teams
  • Coordinate communication across stakeholders to ensure alignment on scope, timelines, and priorities
  • Provide visibility into product performance, risks, and delivery status
Strategic Support & Continuous Improvement


  • Develop a strong understanding of operational workflows and systems to support strategic initiatives
  • Contribute to roadmap planning and execution of technology and product improvements
  • Support innovation and evaluation of new solutions to enhance operational efficiency
Operational Readiness & Support


  • Support continuity of operations during high‑priority or emergency situations
  • Assist with additional duties as required to support ongoing operations and initiatives
Required Qualifications


  • Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management, or a related field, or equivalent work experience
  • 7 or more years of experience in technology, product development, operations, or related fields
  • Experience managing product lifecycles, technology solutions, or operational programs
  • Experience coordinating cross‑functional teams in a delivery environment
  • Strong understanding of product delivery processes and operational governance
  • Strong written and verbal communication skills
Preferred Qualifications


  • Experience supporting transportation, tolling, or large‑scale operational systems
  • Experience working with business intelligence and reporting tools
  • Experience in product management, program management, or technology integration roles
  • Familiarity with operational reporting standards and performance metrics
Core Skills & Attributes


  • Strong organizational and program management skills
  • Ability to manage multiple priorities and deliverables simultaneously
  • Analytical mindset with focus on performance, metrics, and continuous improvement
  • Strong stakeholder engagement and communication skills
  • Ability to translate business needs into actionable deliverables
  • Collaborative approach across technical and business teams
  • Adaptability in dynamic operational environments
  • High attention to detail and accountability



About the Company

S

SMART TECH SKILLS LLC

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