Product Director, Core Banking and Payments

Product Director, Core Banking and Payments

Chicago, Illinois / Tyler, Texas

Product Management & Product Design - Product Management /

Full-time /

Hybrid

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About the Role

This is a mission-critical product leadership role at the heart of Crypto.com's global trading engine. As Product Director, Core Banking & Payments, you will own the end-to-end product strategy for fiat pay-in (deposits) and pay-out (off-ramp) capabilities - the infrastructure that enables millions of Retail, Private, and Institutional clients to move money in and out of the platform, instantly, globally, and reliably.

You will define where we build, which rails we use, which banks we partner with, and how we route transactions - with direct accountability for Total Funds Flow, acceptance rates, settlement speed, and cost-per-transaction across every market we operate in. This role reports to the VP of Product, Banking.

Responsibilities

Global Banking Network

• Build and optimize cross-border payment infrastructure across all markets, ensuring maximum rail coverage and uptime for fiat access.

Speed & Latency

• Select and integrate payment rails based on transaction speed requirements (T+0 vs T+1) to support instant trading activities.

Liquidity & Settlement

• Structure banking partnerships to maintain zero (or near-zero) downtime liquidity for mass user pay-outs and high-frequency trading settlement.

Acceptance Rate Optimization

• Drive meaningful improvements in pay-in acceptance across credit card, debit card, and bank transfer channels by optimizing processor relationships, fraud rules, and compliance logic.

Strategic Bank Partnerships

• Lead commercial negotiations and technical integrations for direct bank relationships - securing preferential rates, dedicated service levels, and custom solutions tailored to trading businesses.

Payment Orchestration & Routing

• Design and own the logic for a dynamic routing engine that selects the optimal rail in real time based on user segment, jurisdiction, currency, speed, and risk profile.

Institutional On-Ramp

• Build compliant and scalable fiat payment solutions for institutional clients - including segregated bank accounts, high-value wire processing, and bulk pay-out APIs.

Requirements

• 7-10+ years of product leadership experience, with at least 7 years focused on payment infrastructure or core banking products
• Demonstrated success building and scaling cross-border payment rails in a high-volume, real-time environment
• Experience with direct bank integrations (not just white-label PSPs) and commercial partnership negotiation
• Track record of leading payment orchestration and dynamic routing logic in production
• Experience building fiat solutions for institutional clients (segregated accounts, wire processing, bulk APIs)
• Background in or significant exposure to trading, exchange, or fintech environments
• Technical acumen across complex API products, data flows, and payment protocol integrations
• Hands-on experience with core banking platforms and/or payment scheme integrations (SWIFT, SEPA, FPS, ACH, etc.)
• Experience integrating with bank partners, PSPs, and acquiring processors
• Strong people management capabilities - you develop and hold a high bar for your team
• Excellent stakeholder management across engineering, legal, compliance, finance, and senior leadership

$150,000 - $250,000 a year

Also eligible for equity match of starting base salary

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Work Flexibility Adoption. Flexi-work hour and hybrid set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Are you ready to kickstart your future with us?

Benefits

Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

401(k) plan with employer match

Eligible for company-sponsored group health, dental, vision, and life/disability insurance

Work Flexibility Adoption. Flexi-work hour and hybrid set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

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