Product & Enablement Leader, AI Productivity Tools - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This senior enterprise product leadership role shapes, scales, and operationalizes the company's AI productivity tools portfolio, including Microsoft Copilot, ChatGPT Enterprise, and Claude Enterprise.

Operating at the intersection of enterprise transformation, product strategy, enablement, and value realization, this leader owns the end-to-end approach for how generative AI productivity tools are introduced, governed, adopted, measured, and continuously improved across the enterprise.

The role is accountable not just for tool availability, but for making AI productivity repeatable and valuable in day-to-day work-moving the organization from early experimentation to sustained, measurable impact at scale. Success is defined by employees selecting the right tools for their work, understanding core capabilities, and applying them to deliver measurable productivity and business value.

The ideal candidate is a decisive, enterprise-minded product leader with strong executive presence, deep curiosity, and a bias for action. They are comfortable operating in ambiguity, influencing without authority, and owning outcomes in a fast-moving, highly visible space.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Portfolio Strategy & Product Leadership

• Own the enterprise AI productivity tools portfolio strategy (Microsoft Copilot, ChatGPT Enterprise, Claude Enterprise), including positioning, differentiation, and recommended usage patterns by role and function

• Define the long-term vision, near-term roadmap, and success measures for AI productivity tools as part of the broader employee experience and AI transformation agenda

• Balance innovation and experimentation with enterprise requirements for security, compliance, cost transparency, and responsible AI use

• Lead and develop a global product team (product and enablement owners), building a high-performing, AI-fluent organization focused on measurable adoption and business value

• Define and manage value-realization measures and communicate outcomes through concise, executive-ready storytelling

• Partner with executive leadership to align AI productivity tools to enterprise priorities, transformation goals, and workforce impact

• Proactively identify gaps, opportunities, and risks, and drive decisions that move from strategy to execution

• Stay current on the AI landscape-tracking vendor announcements, emerging capabilities, and industry trends to inform strategy, roadmap decisions, and adoption plans

• Enablement, Adoption & Evangelization

• Shape the workforce AI skills strategy-ensuring employees not only adopt tools, but build lasting capability and confidence in applying AI to real work

• Design and lead a multi-layered enablement strategy that includes self-service learning, targeted training, hands-on experiences, communities of practice, and in-the-flow-of-work guidance

• Partner with stakeholders and executives to evangelize AI productivity tools through practical, role-based stories and examples

• Ensure enablement is outcome-oriented-moving beyond tool training to sustained behavior change and productivity gains

• Operationalization & Governance

• Own prioritization and decision-making for the AI productivity tools portfolio, balancing innovation, risk, cost, and value realization

• Partner with product operations to define and maintain the operating model for AI productivity tools, including intake, access models, support patterns, escalation paths, and lifecycle management

• Coordinate across platform, security, finance, legal, and support teams to ensure smooth onboarding, clear guardrails, and scalable operations

• Use real-world feedback to continuously refine governance and reduce friction while maintaining enterprise standards

• Measurement, Insights & Value Realization

• Establish clear adoption, usage, and value metrics for AI productivity tools aligned to enterprise transformation goals

• Synthesize qualitative and quantitative insights to inform roadmap decisions, executive updates, and investment prioritization

• Translate signals from support, training, and usage data into actionable improvements across products, enablement, and policy

• Cross-Functional Leadership & Influence

• Act as a connector across product, engineering, platform, enablement, and business stakeholders, enabling shared accountability for AI productivity outcomes

• Influence senior leaders by framing AI productivity in terms of measurable business outcomes, not tools or features

• Own strategic vendor relationships across the AI productivity portfolio, influencing roadmaps, feature prioritization, and enterprise readiness so tools evolve in line with organizational needs and value objectives

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in enterprise product management, platform leadership, or digital transformation
• 1+ years of experience delivering AI-powered or user-facing technology products (e.g., applied AI, intelligent agents, IT automation) in production environments
• Demonstrated experience leading enterprise-scale productivity or enablement platforms, preferably spanning multiple tools or vendors
• Vendor management experience, including licensing, roadmap engagement, and operational readiness
• Solid understanding of generative AI concepts, productivity patterns, and responsible AI considerations
• Solid understanding of enterprise technology ecosystems, including cloud platforms, APIs, architecture patterns, and modern digital experience platforms
• Proven ability to operate across strategy, execution, and influence, including senior executive engagement
• Proven high AI acumen across the enterprise productivity tool suite, with a current understanding of capabilities, limitations, and roadmaps to guide strategy, adoption, and value realization
• Demonstrated fluency using enterprise-approved AI tools in daily product management work to drive insight, efficiency, and decision-making
• Proven excellent stakeholder management skills, with the ability to align business, technology, and delivery teams around a shared vision and influence without authority
• Proven solid analytical and decision-making skills, with a focus on metrics, outcomes, and continuous improvement

Preferred Qualifications:

• Experience launching or scaling Microsoft Copilot, ChatGPT Enterprise, Claude, or similar AI tools in a large enterprise
• Experience working in highly regulated or complex enterprise environments
• Familiarity with enterprise financial models (chargeback, cost attribution, licensing strategies)
• Proven background in change management, enablement, training, or workforce transformation
• Proven ability to build, lead, and mature global product teams
• Proven solid executive presence, with a track record of partnering with senior leaders to align priorities, manage risk, and drive measurable outcomes
• Proven financial acumen, including building cost-benefit analyses and business cases to support product decisions
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.