Product Engineer

Job Req ID: 29702

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a highly skilled and motivated Product Engineer to join our team and play a critical role in ensuring the reliability, performance, and quality of our server storage products. As a Solution Product Engineer, you will be responsible for troubleshooting, test and validate high-end GPU and storage system products. This role will also configure, deploy, troubleshoot, validate compute performance and solution applications. This position will be located in San Jose, CA.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Perform thorough troubleshooting and root cause analysis of GPU and storage product issues, including hardware, software, and firmware-related
• Pretest new firmware and hardware engineering change orders (ECOs) to ensure compatibility, stability, and performance
• Configure and deploy storage systems, RAID, JBOD for in-house reliability and performance test. Validate storage and computing performance and storage application solutions
• Assure product quality by designing testing methods; testing both sample and finished product; confirming manufacturing, assembly, and installation processes
• Assist product manager to define and release planning, product design, and support of development activities, regulatory compliance, and management of product life cycle
• Solicit and collect new requirements needed for Supermicro chassis / server products
• Work with other departments to ensure that the chassis / server platform is being effectively leveraged throughout the product portfolio
• Assist product managers to coordinate cross-function teams for sustaining supports like RMA, Failure Analysis, ECO implementations
• Provide documentation and technical know-how to support chassis/server production lines
• Arrange meetings, summarize meeting minutes, follow up and track issues and status

Qualifications:

• BS/MS EE, CE, CS, Physics, or Mathematics is preferred
• Minimum of 5 years of experience in system or computer science engineering is highly desired
• Familiar with storage system, components, and applications (SAS, NVMe, SAN, NAS, SDS)
• Experience in configuring computer systems, storage system, performance testing (fio, vdbench, IOR, IOzone, MDtest, MLPerf)
• Familiar with scripting on Windows Server and Linux operating systems
• Good communication skills, including both written and verbal

Salary Range

$132,000 - $140,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.