Product Engineering Support Technician

Knape & Vogt is seeking a Product Engineering Support Technician to join our team and provide comprehensive product engineering support from the initial concept phase through the end of the product lifecycle. This position plays a crucial role in sustaining technical support for all assigned product lines and types. The successful candidate will work collaboratively with cross-functional teams to ensure product quality and performance meet organizational standards and customer expectations. Enjoy excellent pay and incentives at a company where your skills will be recognized and rewarded!

Company Overview:

Knape & Vogt Manufacturing Company has been based in Grand Rapids for over 125 years. We are a global leader specializing in the design, manufacture and distribution of functional hardware, office and healthcare ergonomics and storage-related components for original equipment manufacturers, specialty distributors, hardware chains and major home centers.

What’s In It For You?

• Benefits including Medical/Dental/Vision plus many more
• Competitive Pay
• Generous Paid Time Off
• 11 Paid Holidays
• 401K with Company Match
• Tuition Reimbursement
• Employee Discount Programs
• Bonus and Merit opportunities

What You Will Get To Do:

• Maintain product data management records (drawings, BOMs etc.) through the entire product life cycle
• Generate effective written and oral communication to support, execute and document project activities using existing procedures and systems
• Provide product technical support to operations to ensure product is fabricated and assembled based on the intended functionality of the design customer requirements
• Provide support to Customer Service, Sales and Product Manager
• Support cost savings initiatives and ensure all exiting product requirements are met

What You Will Bring:

• Work Experience: 2 years of experience in a manufacturing environment with exposure to engineering processes
• Education: High School Diploma or GED
• Computer Skills: Intermediate skills in MS Office and the ability to learn an ERP system