Product Management Coordinator

The Product Management Coordinator supports product management activities with additional responsibility for sales operations coordination. This position plays a key part in maintaining product data, documentation, and compliance while also ensuring alignment between customer demand and supply.

The ideal candidate demonstrates strong ownership, hands-on experience in product-related processes, and the ability to collaborate effectively across functions in a fast-paced environment.

Hybrid from Dallas, TX

• Create, maintain, and update product part numbers as well as configurations in internal systems.
• Ensure data accuracy, consistency, and integrity across platforms.
• Manage product classification for import/export compliance.
• Monitor regulatory changes and ensure timely updates to systems and documentation.
• Develop, organize, and maintain product technical documentation.
• Manage the document library with proper version control and accessibility.
• Continuously improve documentation processes and standards.
• Follow and support QMS (Quality Management Systems) processes in all product-related activities.
• Ensure compliance with internal quality and regulatory requirements.
• Contribute to continuous improvement of product management practices.
• Submit legal documents for review through internal systems.
• Coordinate communication between Product Management and Legal teams to ensure timely processing.
• Conduct market research and analyze competitor information to support product strategy.
• Assist in developing promotional materials for exhibitions, digital campaigns, and partnerships.

• Manage customer demand, which includes order entry, forecasts, backlog monitoring, and order changes.
• Identify and proactively address demand or system exceptions.
• Support packing and shipment of sample products.
• Release and manage purchase orders to factories.
• Coordinate supply adjustments (expedites, pushouts, cancellations) to meet customer requirements.
• Maintain pricing accuracy and resolve discrepancies.
• Process billing adjustments and credit requests with clear root cause analysis.
• Monitor inventory levels and mitigate excess or shortage risks.
• Communicate with customers and internal teams regarding order status, shipments, and issue resolution.
• Support product registration processes with factories.
• Maintain compliance with ISO/JSOX requirements and assist in resolving system-related issues.

• High School diploma or GED with some college coursework.
• 2+ years of relevant experience required.
• Experience in product management support, product data management, or related roles in a manufacturing or technical environment.
• Strong attention to detail, particularly in managing product data, documentation, and compliance requirements.
• Proficiency in ERP systems and Microsoft Office Excel.
• Solid analytical and problem-solving skills with effective communication and interpersonal skills.
• Ability to work cross-functional and manage multiple priorities in a fast-paced environment. 

• Associate’s degree or higher.
• Strong product management or product support experience is preferred.
• Experience with import/export control, documentation management, or QMS/ISO processes.

• Comprehensive benefits package including medical, dental, and vision insurance.
• Generous Paid Time Off including paid holidays and floating holidays.
• 401(k) employer match on retirement planning.
• Hybrid working schedule for eligible positions.
• Tuition reimbursement on approved programs.
• Flexible and health spending accounts.
• Talent Development program.