Product Management Manager, COE Insights Strategy

Position Purpose:

The Product Management Manager, COE Insights Strategy is responsible for attracting, retaining, and developing top talent focused on transforming enterprise data into actionable product and performance insights. This role sits at the intersection of product management and data science - guiding cross-functional teams to deliver analytical products that drive strategic decision-making across Technology, UX, Data Science, and Product Management disciplines. Within the Product COE, this Manager works closely with data scientists, engineers, designers, and business partners to define, prioritize, and deliver insights that inform enterprise-level governance, initiative performance, portfolio health, and balance team health. They support in-depth reviews, communicate and present across all levels of the organization - from individual contributors to Senior Vice Presidents - and champion a culture of data integrity over optics.

Key Responsibilities:

• 30% Strategy & Planning:
• Looks across product teams and feature sets with a focus on alignment and dependencies
• Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
• Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners
• Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience
• Creates epics to drive improvements to product vision, features and back end systems, and adjusts for new business models
• Determines value to the business of anticipated product updates
• Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings
• 40% Delivery & Execution:
• Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
• Documents, reviews and ensures that all quality and change control standards are met
• Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals
• Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
• Provides regular updates to leadership regarding progress of products within portfolio
• 30% People:
• Provides leadership, mentoring and coaching to Product Managers
• Attracts, retains and develops top talent to build a world class Product Management Team
• Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
• Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
• Acts as a proponent of modern software development practices
• Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
• Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps
• Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
• Guides more junior team members in strategy, alignment, analysis and execution tasks
• Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

Direct Manager/Direct Reports:

• Typically reports to the Product Management Sr. Manager, Technology Director or Sr. Director.

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• 5-7 years of relevant work experience, with meaningful exposure to data science, analytics, or data product environments
• Proficiency collaborating with data science and analytics teams - including comfort with concepts such as model development lifecycles, data pipelines, statistical analysis, and insight delivery
• Experience defining and managing data or insights products - including dashboards, reporting platforms, or analytical tools used by business and executive stakeholders
• Proficiency in identifying goals, metrics, and analytics to measure product value - and translating complex data outputs into clear business narratives
• Proficiency working in a fast-paced, fluid environment where priorities shift regularly and ambiguity is high
• Proficiency communicating with and influencing both functional and technical team members at all levels of the organization
• Proficiency working as part of a collaborative, cross-functional modern product team spanning PM, Technology, UX, and Data Science
• Experience translating ambiguous business questions into structured data requirements that data science and engineering teams can execute against
• Proficiency in conducting user research and testing to understand stakeholder needs - including the needs of executive audiences consuming performance insights
• Experience conducting competitive research and analysis
• Comfort with data fluency expectations - able to interrogate analytical outputs, ask the right questions of data science partners, and maintain accountability for insight quality and accuracy
• Experience guiding more junior team members through Product Management fundamentals in a professional setting
• Experience balancing workloads across teams
• Proficiency in active listening and communicating at all levels while gracefully managing expectations across multiple stakeholders
• Experience managing and growing team members in a professional setting

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
• Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Cultivates Innovation: Creating new and better ways for the organization to be successful
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions
• Develops Talent: Developing people to meet both their career goals and the organization's goals
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations