Product Manager

Work Mode: 100% Remote

Responsibilities:

• Own and manage the product roadmap, vision, and backlog for Member Application initiatives.
• Collaborate with company business stakeholders, SMEs, architects, and delivery teams.
• Gather and translate business requirements into user stories and acceptance criteria.
• Prioritize features based on business value, member experience, and strategic objectives.
• Drive Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives.
• Coordinate with onshore Sydney stakeholders and offshore development teams.
• Ensure product releases align with healthcare business priorities and compliance requirements.
• Monitor product KPIs, adoption metrics, and member experience outcomes.

Requirements:

• Strong Product Owner/Product Management experience in Agile/Scrum environments.
• Experience managing product backlogs, user stories, and release planning.
• Hands-on experience with company health projects and member-facing applications.
• Strong understanding of Member Enrollment, Eligibility, Benefits, Claims, and Digital Member Journey.
• Experience working with Sydney/Australian business stakeholders.
• Expertise with Jira, Confluence, Azure DevOps, or similar Agile tools.
• Excellent stakeholder management and communication skills.

Preferred Skills:

• Healthcare Insurance domain expertise.
• Experience with Member Portal modernization and digital transformation initiatives.
• Knowledge of APIs, integrations, and cloud-based healthcare platforms.
• Exposure to Healthcare CRM and Customer Experience solutions.