Imagine what you could do here! The people here at Apple dont just create products - they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Were a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means were learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. Come shape the technology that powers Apple Retails world-class customer experience. As a Product Manager, youll partner across all of Apple to deliver Retail solutions spanning subscriptions, payments, and personalization - technology that delights customers and empowers store teams globally. Bring your expertise in product management and technical delivery to drive high-impact projects in a fast-paced, collaborative environment. Join a diverse team where your vision transforms how millions experience Apple. As a Product Manager on our team, youll be a part of a diverse and supportive team that ensures our technology fulfills Apples vision of enabling employees to deliver the best retail experience in the world. Partnering with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business processes in our stores. Design solutions supporting large cross-functional business initiatives that impact many systems. Represent the interests of business and technology through the design, development, and deployment of new technology and systems. Ensure coordination of funding, release schedules, communicate status, issue resolution, resource alignment, and quality standards are met. Collaborate with business partners and engineering teams to identify, mobilize, and execute solutions leading to design reviews, feature prioritization, and negotiating features to meet release schedules. Establish product roadmaps for systems or a portfolio of systems supporting a business operation. Requirements: 7+ years of Product Management with a consumer products, retail, or SaaS company. Experience working with engineering teams to ideate, mobilize, and deliver tools and technology that align with business and customer experience goals. Expertise writing detailed business requirements intended for software engineering and UI/UX design. Experience with subscriptions, services, customer personalization, and recommendations. Experience in payments processing and digital wallets in retail POS applications. Experience planning, managing, and leading sophisticated technology projects in a high-paced, constantly evolving work environment, leading the team through issue resolution throughout the entire development lifecycle. Experience using Agile development methodologies and familiarity using JIRA/Confluence to document business requirements, prioritizing work into Epics, User Stories, and writing Acceptance Criteria. Expertise writing detailed business requirements intended for software engineering and UI/UX design. Experience delivering global enterprise-level employee and consumer-facing mobile and web applications, familiarity with user experience and interactive design success methodologies. Demonstrate an ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions. Experience planning and leading software release cycles. Specific success prioritizing features, coordinating schedules across platforms, coordinating user testing, and communication with partners on roadmaps, delivery status, and change management details. Minimum 7+ years in similar disciplines such as Program Management, Strategy, or Engineering. Demonstrates Apples values of inclusion and diversity in daily activities.
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.