Product Manager, Digital and Consumer Banking

Summary: The Digital and Consumer Banking Product Manager is responsible for the design, development, and execution of strategies to drive digital banking adoption, cross-sell and client experience for Consumer products.

Job Responsibilities:

Product Design

• Design and develop client-centric digital banking experiences that drive measurable revenue growth and reduce manual operating costs, increase cross-sales of existing and new banking products, and improves App Store ratings and NPS scores for existing digital banking products.

Product Road Mapping

• Develop a clear product strategy, and roadmap covering the full product lifecycle and align it with the product lead and technical lead.

Go to Market Product Strategy

• Own the strategy and drive new products and product changes iteratively and continuously together with cross-functional team members, as well as through collaboration with stakeholders from other business lines, for example marketing, legal, compliance and internal technology teams.

Departmental Partnership

• Partner with key support groups such as Business Intelligence, Finance, and Deposit Operations to develop and monitor key performance indicators.

Product Development / Research

• Explore and research alternative/non-traditional product lines and fintech options with the potential to generate revenue and or deposit growth.

Trend Analysis

• Have a clear market overview and client insights to define product trends and to inform the product vision and strategy including specific product developments.

Requirements:

• Bachelor's degree or equivalent experience. Master's degree preferred
• Minimum 5 years of relevant experience in consumer banking strategy, ideally with specific emphasis on checking products
• Experience vetting and integrating digital vendors with legacy platforms
• Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results and make meaningful & actionable recommendations
• Strong executive presence; communication skills and comfort interacting with and presenting to all levels of management
• Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
• Proven ability to work in an extremely fast paced environment, meet deadlines, and perform at high standards with limited supervision
• Team oriented, accountable, self-motivated, self-managed, and disciplined
• Strong knowledge of PowerPoint and Excel

Columbia Bank offers the following benefits:

• Medical, Dental, Vision and Rx which are contributory.
• Bonus programs.
• Employee Stock Option Program (ESOP).
• Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Bank Holidays.
• Employees may participate in the 401k program.

Schedule:

• This role is eligible for a hybrid schedule: 3 days in the office and 2 days work from home, based on business needs. This arrangement may change without notice.

Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.