Product Manager, Growth & Client Solutions

BCGuardian is a boutique brand and content protection consultancy devoted to achieving impactful intellectual property (IP) protection for our clients through the development and implementation of bespoke solutions. Founded in 2016 by IP industry veterans to lead early-stage research and case building for high-profile IP enforcement initiatives, the team at BCGuardian has supported the content protection objectives of several of the most venerable names in content for nearly a decade.

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We are seeking a Product Manager to take ownership of a growing portfolio of managed-service products serving leading content owners, law firms, and other organizations navigating complex content protection challenges.

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This is a highly client-facing, commercially minded role. The Product Manager will help our products succeed in the market by understanding client needs, strengthening existing offerings, identifying opportunities for growth, and translating customer feedback into clear product direction.

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The successful candidate will be entrepreneurial, comfortable operating independently, and able to recognize opportunities without needing them pointed out.

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This full-time hybrid position is based in our Washington, DC offices, with the opportunity for up to 40% remote work.

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Responsibilities

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Own and Grow Products

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• Take ownership of an existing managed-service product and become deeply familiar with its clients, use cases, capabilities, competitive position, and growth opportunities.
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• Develop and refine product priorities based on client feedback, market developments, internal observations, and commercial opportunities.
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• Act as the connective tissue between clients and the internal teams responsible for delivering and developing our products.
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• Identify new applications, target customers, service extensions, and opportunities to expand the value of existing products.
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• Help determine what the product should become next rather than simply maintaining what already exists.
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• Gradually assume responsibility for additional products as you develop familiarity with our business and clients.
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Lead Client Relationships

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• Serve as a primary point of contact for clients using the products you manage.
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• Routinely lead client meetings, product discussions, demonstrations, reviews, and strategic conversations.
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• Develop a strong understanding of each client's objectives and identify opportunities to better support them.
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• Communicate effectively with senior legal, business, and operational stakeholders.
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Support Commercial Growth

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• Conduct product demonstrations for prospective clients and help communicate the product's capabilities and value.
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• Identify expansion opportunities within existing client relationships.
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• Work with leadership and business development colleagues to identify promising markets, customer profiles, and use cases.
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• Support proposals, sales materials, product positioning, case studies, and other go-to-market initiatives as needed.
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Qualifications

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We expect the successful candidate to have approximately 3–5 years of relevant professional experience, potentially from product management, consulting / professional services, SaaS, or a related environment.

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You may be a strong fit if you:

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• Have experience owning a product, client workstream, service offering, or comparable area of responsibility.
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• Are comfortable leading client conversations and developing relationships with senior stakeholders.
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• Can independently identify what needs to be done and move work forward without waiting for detailed instructions.
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• Have strong commercial instincts and naturally look for ways to increase the value and reach of a product.
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• Are comfortable operating in an entrepreneurial environment where products continue to evolve.
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• Are comfortable learning a specialized industry and becoming credible with sophisticated clients.
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Experience in copyright, content protection, publishing, media, or intellectual property is not required. We care more about your ability to learn quickly, exercise judgment, and take ownership.

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Technical product management experience may be helpful, but this is not a technical product management role and does not require software development expertise.

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A Bit More About the Ideal Candidate

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This role is best suited to someone who prefers ownership to narrowly defined assignments. We provide context, resources, and support, but expect the Product Manager to recognize what a product needs, identify opportunities and problems, determine what should happen next, and lead toward results.

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Someone who naturally asks “What does this product need next?”, “What are our clients telling us?”, and “Where is the opportunity?” will thrive in this role. 

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How to Apply

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Interested candidates are invited to submit their resume to Protection@bcguardian.com or to apply directly through the channel on which this role is posted. While we appreciate and thank all applicants for their interest, only candidates selected for interviews will be contacted.

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BCGuardian, LLC is an equal opportunity employer that hires and employs individuals regardless of age, race, color, religion, national origin, disability, sexual orientation, gender identity or expression, marital status, or other considerations prohibited by federal or District of Columbia law.