Product Manager

JOB SUMMARY

Supports Product Managers and Sales in daily activities to drive product line sales and margin growth. This role executes key operational tasks that enable Product Managers to effectively support the business. Serves internal customers including sales managers, inside and outside sales, and product managers while building foundational knowledge of products, suppliers, and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.

• Maintain knowledge of supplier policies, procedures, contacts, and products
• Respond to standard price and delivery requests from sales and product teams
• Load, maintain, update, and renew supplier contracts
• Process cross reference requests from sales and Product Managers
• Manage sample requests and related documentation
• Load parts and maintain accurate system data
• Support literature, specifications, and supplier print requests
• Conduct distributor stock checks and part searches
• Support quote requests with timely and accurate responses
• Assist with opportunity tracker administration
• Become trained on Quote Accelerator functionality, including managing quotes, maintaining related documentation, tracking requests, communicating status updates, supporting contract and pricing renewals, and assisting Product Managers with special projects.
• Update supplier pricing, lead times, and bill of materials templates
• Run reports to identify expired pricing or contracts and assist with renewals
• Assist Product Managers with quote accelerator requests and special projects
• Cross train with peers to expand product and supplier knowledge
• Serve as backup support to Product Managers as needed, including coverage during absences
• Participate in supplier training sessions with sales and attend training as available
• Communicate and escalate issues to Product Managers as appropriate