Product Manager, HVAC Products & Services

Style Crest Inc. is seeking a strategic, customer-focused Product Manager to lead the growth and evolution of our HVAC equipment and service offerings nationwide. This is an exciting opportunity for a product leader who thrives at the intersection of product strategy, market analysis, sales enablement, and service innovation.

As Product Manager, you will own the vision, roadmap, and performance of a diverse HVAC portfolio that includes manufactured home equipment, replacement distribution programs, maintenance agreements, subscription services, and recurring revenue offerings. You'll partner closely with Sales, Marketing, Operations, Service Leadership, and Executive Leadership to identify growth opportunities, improve customer retention, and deliver profitable business results

Responsibilities:

Product Strategy & Market Leadership

• Develop and execute product strategies that support company growth objectives.
• Conduct competitive, market, and customer analysis to identify opportunities and emerging trends.
• Define product roadmaps, product introductions, lifecycle management plans, and portfolio optimization strategies.
• Monitor regulatory and industry requirements impacting HVAC products and services.
• Present annual product plans and strategic recommendations to executive leadership.

Service Product Innovation

• Own the strategy, roadmap, and profitability of HVAC service offerings, including maintenance agreements, membership programs, subscription services, and preventative maintenance solutions.
• Develop new recurring revenue programs that increase customer lifetime value and retention.
• Evaluate homeowner, technician, and branch feedback to drive continuous improvement.

Program Management & Growth

• Design, launch, and manage scalable service programs across multiple markets.
• Develop pricing structures, bundled service offerings, renewal programs, and operational standards.
• Monitor KPIs, profitability, customer satisfaction, retention rates, and program performance.
• Recommend enhancements that improve efficiency, growth, and customer experience.

Sales & Marketing Enablement

• Create sales tools, training materials, product positioning, and customer-facing resources.
• Partner with Marketing to develop demand generation campaigns and seasonal promotions.
• Support field teams through training, product launches, customer presentations, and key account opportunities.
• Collaborate with Sales Leadership on growth strategies across all channels and customer segments.

Operational Excellence

• Partner with branch leadership to ensure consistent service delivery and customer experience.
• Analyze operational performance metrics and identify opportunities to improve profitability and scalability.
• Support inventory planning, forecasting, and supplier partnerships.

Qualifications:

Required Qualifications

• Bachelor's degree in Marketing, Business, Sales, or related field
• 5+ years of experience in Product Management, Product Marketing, Category Management, Sales Strategy, or a related field.
• Strong technical knowledge of residential HVAC equipment and service operations
• Proven success launching, managing, and growing products or service programs
• Experience conducting market research, competitive analysis, and business planning
• Excellent analytical, presentation, communication, and organizational skills
• Ability to manage multiple projects simultaneously and influence cross-functional teams without direct authority
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Willingness to travel approximately 25% of the time

Preferred Qualifications

• Experience in the Home Services industry
• Experience supporting branch-based or multi-location service operations
• Background in subscription-based service programs, maintenance agreements, or recurring revenue models

Why Join Style Crest?

At Style Crest, you'll have the opportunity to directly influence the future of a growing HVAC business while working alongside talented leaders who value innovation, collaboration, and customer-focused solutions. You'll play a critical role in developing products and programs that create lasting value for customers and drive long-term business growth.

If you're passionate about product strategy, service innovation, and building high-impact growth initiatives, we'd love to hear from you!

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Vacation Time
• Short Term & Long Term Disability
• 401K with Company Match
• Paid holidays

Style Crest is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.

This position is located in Fremont, Ohio.

Typical work hours are Monday through Friday 8am to 5pm.