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Product Manager Intern - RTP 2027

International Business Machines Corp
  • Durham, NC
    11 days ago

    Job Description

    We're seeking a motivated, analytical, and organized individual to join our Technology Lifecycle Services (TLS) team as an Entry-Level Product or Client Manager. These roles combine product development and project execution responsibilities, offering a unique opportunity to shape next-generation service offerings while ensuring successful delivery for our clients.

    You'll work cross-functionally with product management, engineering, solution design, sales, marketing, and service delivery teams to define offerings, analyze market opportunities, and manage projects that meet contractual, financial, and quality standards. This position is ideal for individuals passionate about both the lifecycle of technology services-from concept to launch to client success-and the operational excellence required to deliver them. Key Responsibilities

    • Support the development, management, and evolution of lifecycle service offerings across hardware, software, and hybrid environments.
    • Conduct market and competitive analyses to identify client needs and growth opportunities.
    • Collaborate with engineering, solutioning, and delivery teams to define service scope, pricing models, and value propositions.
    • Develop offering documentation, value narratives, and internal enablement materials.
    • Track key performance metrics to assess offering adoption, profitability, and client satisfaction.
    • Oversee the successful execution of contractual deliverables for assigned clients. And ensure all services and solutions meet agreed quality standards and financial objectives.
    • Contribute to continuous improvement initiatives in delivery models, automation, and client experience.

    Numbers & Facts

    LocationDurham, NC
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1911
    Websitehttp://www-03.ibm.com/employment/us/

    About Company

    At IBM, you don’t need a degree to shape the future. Just bring your skills—and your passion. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.

    Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let’s get to work.

    Skills

    • Adoptionunmatched
    • Analysis Skillsunmatched
    • Automationunmatched
    • Competitive Analysis/Strategyunmatched
    • Computer Maintenanceunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer Satisfactionunmatched
    • Customer/Client Researchunmatched
    • Documentationunmatched
    • Market Analysisunmatched
    • Marketingunmatched
    • Needs Assessmentunmatched
    • Organizational Skillsunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Product Developmentunmatched
    • Product Engineeringunmatched
    • Product Managementunmatched
    • Product Pricingunmatched
    • Profit & Lossunmatched
    • Project Executionunmatched
    • Project/Program Managementunmatched
    • Quality Metricsunmatched
    • Realtime Transport Protocolunmatched
    • SSL-TLS (Secure Socket Layer - Transport Layer Security)unmatched
    • Sales Managementunmatched
    • Service Deliveryunmatched
    • Solution Salesunmatched

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