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Product Manager- Junior

E-Solutions INC
  • 1417 N. Church Street Rocky Mount NC, NC
  • Quick Apply
4 days ago

Job Description

Job Title
Product Manager - Junior
Location
Rocky Mount, North Carolina (Hybrid: 3 days onsite per week with limited travel as needed; on-site required on the first day to collect equipment)
Experience Required
2+ Years of relevant experience in digital product development, software delivery, or technology modernization efforts
Employment Type
Contract
About the Role
Our client is seeking a Junior Product Manager to help lead the discovery, delivery, and continuous improvement of digital products that improve customer experience, modernize operations, and increase service efficiency. Working directly with customers, frontline staff, stakeholders, vendors, and technical teams, you will identify problems, validate solutions, prioritize work, and deliver measurable outcomes. This role reports to the Product Owner and is responsible for day-to-day execution.
Key Responsibilities
  • Execute the direction of the Product Owner by leading complex digital products and service initiatives from discovery through delivery (including online services, appointment scheduling, queue management, portals, websites, mobile driver licenses, and internal operational tools).
  • Translate business needs, operational requirements, and customer feedback into actionable product requirements, workflows, user stories, and prioritized backlogs.
  • Conduct and support user research and usability testing activities such as customer interviews, prototype testing, operational observations, and feedback analysis.
  • Serve as a day-to-day lead for assigned initiatives by coordinating across vendors, agency stakeholders, and internal teams.
  • Partner closely with vendor teams to drive iterative delivery and hold them accountable for timelines, product quality, usability, testing readiness, and issue resolution.
  • Lead backlog refinement, sprint planning, release coordination, and product prioritization activities while supporting roadmap development.
  • Monitor product performance and operational outcomes through analytics, customer feedback, and metrics to identify trends and opportunities for continuous improvement.
Required Skills & Qualifications
  • Experience leading the development, launch, modernization, or continuous improvement of digital products, software platforms, or customer-facing technology services.
  • Demonstrated experience working across the full product lifecycle (discovery, prioritization, delivery, launch, measurement, and continuous improvement).
  • Experience working closely with software development teams, designers, vendors, and engineers in Agile or iterative delivery environments.
  • Strong ability to balance user needs, operational constraints, business objectives, policy requirements, and technical considerations.
  • Experience conducting user research, usability testing, customer interviews, or service design activities.
  • Strong problem-solving, prioritization, organization, leadership, and collaboration skills.
  • Excellent written and verbal communication skills.
Preferred Skills
  • Critical thinking and consulting experience.
  • Experience using performance metrics, customer feedback, and data to evaluate products or business processes.
  • Experience with large-scale software modernization efforts.
  • Experience working in government, transportation, healthcare, financial services, or other regulated environments.
  • Familiarity with accessibility, customer experience, or digital transformation initiatives.
  • Experience with MS Project and/or Visio.
Education
  • Bachelor's degree in a related field (such as business, public administration, information systems, computer science, engineering, design, human-computer interaction, or communications) or equivalent professional experience.
  • Certifications in product management, Agile, Scrum, service design, UX research, or customer experience are a plus.

    Thanks & Regards

    Aditya Ranjan

    Associate Recruiter

    E-Solutions

    M: +1 408-381-5167

    E: aditya.ranjan@e-solutionsinc.com
    W: www.e-solutioninc.com

    Offices in 35 countries with a global workforce in 150 countries

    Disclaimer: E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for
    employment without regard to race, color, religion, gender, sexual orientation,gender identity or expression,
    national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in
    accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and
    individuals with disabilities to apply.EEO/AA/M/F/Vet/Disability.

Numbers & Facts

Location1417 N. Church Street Rocky Mount NC, NC

Skills

  • Agile Programming Methodologiesunmatched
  • Analysis Skillsunmatched
  • Backlog Prioritizationunmatched
  • Business Operationsunmatched
  • Business Processesunmatched
  • Communication Skillsunmatched
  • Computer Scienceunmatched
  • Consultingunmatched
  • Continuous Deployment/Deliveryunmatched
  • Continuous Improvementunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer/Client Researchunmatched
  • Data Analysisunmatched
  • Driver's Licenseunmatched
  • Equal Employment Opportunity (EEO)unmatched
  • Establish Prioritiesunmatched
  • Financial Servicesunmatched
  • Governmentunmatched
  • Healthcareunmatched
  • Human-Computer Interactionunmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Internet Portalunmatched
  • Internet/Online Serviceunmatched
  • Leadershipunmatched
  • Metricsunmatched
  • Microsoft Projectunmatched
  • Microsoft Visiounmatched
  • Operational Auditunmatched
  • Performance Analysisunmatched
  • Performance Metricsunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Product Developmentunmatched
  • Product Lifecycleunmatched
  • Product Managementunmatched
  • Product Programsunmatched
  • Product Testingunmatched
  • Prototypingunmatched
  • Public Administrationunmatched
  • Research Skillsunmatched
  • Scrum Project Management and Software Developmentunmatched
  • Software Designunmatched
  • Software Developmentunmatched
  • Sprint Planningunmatched
  • Team Playerunmatched
  • Trend Analysisunmatched
  • Usability Testingunmatched
  • User Experience Design (UXD)unmatched
  • User Interface Designunmatched
  • Writing Skillsunmatched

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