Alliance/Partner Management, Analysis Skills, Application Programming Interface (API), Cloud Computing, Communication Skills, Contract Management, Demand Forecasting/Planning, Detail Oriented, Establish Priorities, Hospitality Revenue, Hotel Management, International Business, Leading Edge Technology, Market Analysis, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Multicultural, Negotiation Skills, Organizational Skills, Performance Analysis, Performance Management, Pricing, Product Management, Product Pricing, Product Support, Promotional Programs, Property Management, Retail, Revenue Growth, Revenue Management, Sales, Special Offers, Team Player, Travel Industry, Wholesale Industry, Willing to Travel
This role is also open to candidates in Canada. Please note the candidate can be remote in America but will be required to work West Coast hours.
Who are WebBeds?
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.
What makes us stand out?
- We are a wholesale global travel organization
- We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
- We partner with over 430,000 properties in more than 15,000 destinations
- We work with more than 44,000 travel companies in 139 source markets
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking
In this role you will
The Product Manager supports the Contracting team by managing hotel partner relationships and optimizing rate and availability performance through targeted, data-driven actions. This role covers the Las Vegas market or a broader geographic area, depending on business needs, and works closely with internal teams and external partners to maximize commercial outcomes and partner engagement.
The position also focuses on building and maintaining strong relationships within the department and across the broader organization.
Key responsibilities
- Build and maintain strong, direct relationships with hotel partners.
- Manage contractual allocations, last-minute availability, and overall portfolio occupancy to ensure optimal performance.
- Collaborate with hotels and the Contracting Manager on promotions and special offers.
- Review, accept, or negotiate stop sales based on market and performance insights.
- Evaluate production data and implement appropriate follow-up actions.
- Train hotel partners on supplier interfaces and support the adoption of system features.
- Perform tasks related to competitiveness reporting and regular price comparisons to ensure the best available rates.
- Support the setup and activation of BAR contracts, working closely with relevant internal teams.
- Assess, investigate, and recover 3P bookings to DC in line with departmental guidelines.
- Demonstrated experience integrating with or managing connectivity across leading hospitality Property Management Systems (PMS), including IBS, Derby Soft, and SynXis platforms, is required.
- Apply a deep understanding of Revenue Management principles — including pricing strategy, demand forecasting, and yield optimization — to engage in informed, strategic dialogue with hotel Revenue Management teams, supporting partners in maximizing their commercial performance through the WebBeds distribution network
Additional Responsibilities for Senior-Level PMs
- Conduct market and trading analysis to enhance competitiveness.
- Manage availability and pricing for hotels with Marketing Fee and Override agreements and track performance against targets.
- Review key fair periods to maximize rate and availability opportunities.
- Analyse key reports and ad-hoc data to support revenue growth and optimization.
The skills we would love to see in your suitcase!
- Commercial awareness in the travel industry.
- Good Microsoft Office knowledge, especially Excel and Outlook
- Personal effectiveness with strong communication and influencing skills
- Comfortable using phone to negotiate with suppliers.
- Experience in working in a fast-paced and multi-cultural environment
- Proactive, with the ability to offer solutions to issues encountered.
- Personable with lots of enthusiasm and a “can-do” attitude
- Team player
- Self- starter
- Ability to use multiple systems
- Ability to negotiate
- Ability to work independently as well as part of the team
- Ability to prioritize
- Organized with impeccable attention to detail
- Ability to build effective working relations both internally and externally
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
- International highly skilled group of experts from all around the globe
- Dynamic environment with the chance to grow, influence & impact change
- Disruptive, fast-growing market leader within travel & endless possibilities
- Culture built on collaboration empowerment and innovation
Find out more about the WebBeds business at www.webbeds.com - #LI-Hybrid