Product Manager

Omatic
  • Mt.Pleasant, SC
  • Full-time
30+ days ago

Job Description

Job Mission
Lead a product development team to create products that customers love, creating value for both Omatic and our clients.

Key responsibilities:
 
  • Partner with the CEO & executive team to prioritize product development objectives
  • Interface with clients to uncover market problems, test divergent ideas and converge on the best solution that is valuable, usable and feasible
  • Drive outcomes by setting the strategic direction (roadmap) and managing the tactical implementation (backlog)
  • Support launching products in the market, including sales readiness, go-to-market activities and ongoing post-launch efforts


Measurable Objectives
Product Discovery & Opportunity Assessment
  • Runs a continuous-discovery loop (weekly customer touchpoints, rapid experiments, opportunity-solution tree kept current).
  • Frames market problems with clear learning objectives, risks & assumptions before delivery.
  • Leads the Triad (PM + UX + Lead Engineer) to test value, usability & feasibility early; encourages intelligent risk-taking.
  • Combines qualitative insight (interviews, jobs-to-be-done) with quantitative signal (usage, funnel, NPS) to size opportunities.
  • Challenges assumptions openly—asks crisp, “what would have to be true?” questions.
  • Leverages Generative AI capabilities as a product lever and can identity where AI adds genuine user value vs. where it’s cosmetic, and partners with engineering to evaluate feasibility.

Strategic Roadmap & Outcome Planning
  • Owns an outcome-based roadmap that ties directly to company OKRs and 4-lens test (Strategy, Vision, Customer, Business).
  • Gains executive & cross-functional alignment through storytelling and visuals; roadmaps are adaptable (reviewed at least quarterly).
  • Converts high-level outcomes to measurable Key Results and maintains a visible trace from initiative → metric.

Product Ownership & Agile / Kanban Delivery
  • Serves as Product Owner for an agile process; backlog always reflects priority + class-of-service.
  • Sets High-Integrity Commitments (fixed-date work) only when risk-adjusted forecasts support them; meets ≥ 90 % of those dates.
  • Collaborates daily with engineering to slice value thinly, ensure definition-of-ready/done, and unblock swiftly.
  • Leverages Generative AI capabilities as a product lever and can identity where AI adds genuine user value vs. where it’s cosmetic, and partners with engineering to evaluate feasibility.

Collaboration, Evangelism & Leadership
  • Cultivates trust-first relationships; practices pre-wiring / shuttle diplomacy to avoid surprises.
  • Evangelizes the product vision internally & externally; can demo, train, and support customers end-to-end.
  • Models servant-leadership: creates psychological safety, celebrates experiments (even failed ones) and elevates team expertise.
  • Proactively translates company strategy into product narratives that resonate with every function (sales, CX, marketing, finance).

Recruiting Points
Required Experience & Skills:
  • 5+ years of software product management experience, including ownership of a product roadmap and backlog
  • Demonstrated experience running continuous product discovery (customer interviews, experiments, opportunity sizing)
  • Track record of shipping software products through a full lifecycle — from discovery through launch and iteration
  • Experience working within Agile/Lean/Kanban delivery teams as a Product Owner or equivalent
  • Strong data literacy — comfortable using analytics, funnel metrics, and usage data to inform decisions
  • Technical fluency — able to collaborate deeply with engineering on feasibility, trade-offs, and system design (not expected to write code)
  • Exceptional written and verbal communication skills; ability to lead meetings, present to executives, and facilitate cross-functional alignment
  • Go-to-market experience — has partnered with sales, marketing, and CX on launches and enablement
  • BA/BS degree required

Preferred
  • Experience with data integration, interoperability, or iPaaS/middleware products
  • MBA or equivalent graduate degree
  • Experience with outcome-based roadmapping and OKR frameworks
  • Familiarity with LLM capabilities, prompt engineering, and the practical constraints of AI systems

Nice-to-Have
  • Prior experience working within Salesforce or Blackbaud ecosystems
  • Prior experience working in the nonprofit sector (either at a nonprofit or at a nonprofit software/service provider)

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Numbers & Facts

LocationMt.Pleasant, SC
Job TypeFull-time
Websitehttps://www.omaticsoftware.com

Skills

  • Agile Programming Methodologiesunmatched
  • Artificial Intelligence (AI)unmatched
  • Business Administrationunmatched
  • Business Strategyunmatched
  • CoS (Class of Service)unmatched
  • Communication Skillsunmatched
  • Computer Programmingunmatched
  • Cross-Functionalunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Ecosystemsunmatched
  • Electrical Wiringunmatched
  • Establish Prioritiesunmatched
  • Evangelismunmatched
  • Feasibility Analysisunmatched
  • Financeunmatched
  • Forecastingunmatched
  • Interoperabilityunmatched
  • Kanbanunmatched
  • Leadershipunmatched
  • Literacyunmatched
  • Marketingunmatched
  • Metricsunmatched
  • Middlewareunmatched
  • Nonprofitunmatched
  • Partner Salesunmatched
  • Presentation/Verbal Skillsunmatched
  • Product Backlogunmatched
  • Product Demonstrationunmatched
  • Product Developmentunmatched
  • Product Managementunmatched
  • Product Planningunmatched
  • Product Shipmentsunmatched
  • Product Supportunmatched
  • Product/Service Launchunmatched
  • Psychologyunmatched
  • Riskunmatched
  • SLICE (Simulation Language with Integrated Circuit Emphasis)unmatched
  • Salesunmatched
  • Salesforce.comunmatched
  • Scrum Product Ownerunmatched
  • Servant leadershipunmatched
  • Storytellingunmatched
  • Strategic Planningunmatched
  • Team Playerunmatched
  • Test Strategyunmatched
  • Testingunmatched
  • Usability Testingunmatched
  • User Interface/Experience (UI/UX)unmatched
  • Writing Skillsunmatched

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