Product Manager

Artech LLC

Phoenix, AZ

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JOB DETAILS

SALARY

$45–$50 Per Hour

SKILLS

Alliance/Partner Marketing, Analysis Skills, Business Skills, Communication Skills, Credit Cards, Customer Relations, Leadership, Maintain Compliance, Multitasking, Process Control Engineering, Process Development, Process Improvement, Product Management, Progress Reports, Project Tracking, Regulatory Compliance, Reporting Dashboards, Risk Management, Service Level Agreement (SLA), Testing

LOCATION

Phoenix, AZ

POSTED

30+ days ago

Request ID: 68917-1
Title: Product Manager
Locations: Phoenix, AZ 85001
Duration: 6 Months
Salary Range: $45 - $50/Hour on W2 (All inclusive)
Note: Applicants must be willing to work on w2

Job Description:
" Credit card authorization experience preferred Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop innovative solutions to meet those needs.
" Work closely with Technology as key partner interfacing back with business teams to be responsible for and ensure best-in-class delivery and customer outcomes
" Primary liaison between the Company and contracted third party servicing Partners.
" Establishes and maintains effective working relationships with the product operations team.
" Monitors and improves processes related to third party servicing to minimize risks and to ensure corporate reputation remains intact.
" Conducts contract testing to ensure compliance with AEMP 10 requirements.
" Oversees and evaluates the implementation of new products and services offered by Company at each third-party vendor to ensure quality and
appropriate risk mitigation.
" Collaborate effectively with all stakeholders and partners to ensure regulatory compliance
" Partner with Operation Excellence, Business, Product Management teams among others to identify gaps, create new processes and streamline processes
" Strong analytical discipline, solution-oriented mindset, and focus on outcomes
" Strong project/product management skills and demonstrated ability to manage multiple business priorities
" Ability to build strong relationships, communicate effectively and lead through influence
" Knowledge of Third-party monitoring, SLA tracking / Progress reporting and Process controls
" Responsible to ensure supplier compliance of AXP standards/requirements
" Drive departmental standards and audit /review remediation.
" Serve as an escalation point for Partner related issues and incidents
" Knowledge of Third-party lifecycle activities Pre-contract, Post-Contract and Termination
" Demonstrated ability to quickly adapt to changing circumstances with a will to win
" Identify opportunities to build dashboard and support leadership with regular updates "

Role Descriptions:
Understand business objectives and customer needs| identify creative ways to leverage capabilities| and develop innovative solutions to meet those needs. Work closely with Technology as key partner interfacing back with business teams to be responsible for and ensure best-in-class delivery and customer outcomes Primary liaison between the Company and contracted third party servicing Partners. Credit card authorization experience preferred Establishes and maintains effective working relationships with the product operations team. Monitors and improves processes related to third party servicing to minimize risks and to ensure corporate reputation remains intact. Conducts contract testing to ensure compliance with AEMP 10 requirements. Oversees and evaluates the implementation of new products and services offered by Company at each third-party vendor to ensure quality and appropriate risk mitigation. Collaborate effectively with all stakeholders and partners to ensure regulatory compliance Partner with Operation Excellence| Business| Product Management teams among others to identify gaps| create new processes and streamline processes Strong analytical discipline| solution-oriented mindset| and focus on outcomes Strong project product management skills and demonstrated ability to manage multiple business priorities Ability to build strong relationships| communicate effectively and lead through influence Knowledge of Third-party monitoring| SLA tracking Progress reporting and Process controls Responsible to ensure supplier compliance of AXP standards requirements Drive departmental standards and audit review remediation. Serve as an escalation point for Partner related issues and incidents Knowledge of Third-party lifecycle activities Pre-contract| Post-Contract and Termination Demonstrated ability to quickly adapt to changing circumstances with a will to win Identify opportunities to build dashboard and support leadership with regular updates

Essential Skills:
Credit card authorization experience preferred Understand business objectives and customer needs| identify creative ways to leverage capabilities| and develop innovative solutions to meet those needs. Work closely with Technology as key partner interfacing back with business teams to be responsible for and ensure best-in-class delivery and customer outcomes Primary liaison between the Company and contracted third party servicing Partners. Establishes and maintains effective working relationships with the product operations team. Monitors and improve processes related to third party servicing to minimize risks and to ensure corporate reputation remains intact. Conducts contract testing to ensure compliance with AEMP 10 requirements. Overseas and evaluates the implementation of new products and services offered by Company at each third-party vendor to ensure quality and appropriate risk mitigation. Collaborate effectively with all stakeholders and partners to ensure regulatory compliance Partner with Operation Excellence| Business| Product Management teams among others to identify gaps| create new processes and streamline processes Strong analytical discipline| solution-oriented mindset| and focus on outcomes Strong project product management skills and demonstrated ability to manage multiple business priorities Ability to build strong relationships| communicate effectively and lead through influence Knowledge of Third-party monitoring| SLA tracking Progress reporting and Process controls Responsible to ensure supplier compliance of AXP standards requirements Drive departmental standards and audit review remediation. Serve as an escalation point for Partner related issues and incidents Knowledge of Third-party lifecycle activities Pre-contract| Post-Contract and Termination Demonstrated ability to quickly adapt to changing circumstances with a will to win Identify opportunities to build dashboard and support leadership with regular updates

Company Benefits & Culture

Inclusive and diverse work environment
Opportunities for professional growth and development
Comprehensive health and wellness benefits

Appreciate your quick response and please feel free to reach me out for any query you may have.

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About the Company

Artech LLC

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