Analysis Skills, Automation, Business-to-Business (B2B), Communication Skills, Competitive Analysis/Strategy, Customer Retention/Renewal, Data Analysis, Finance, Industry/Trade Analysis, LifeTime Value (LTV), Looker, Loyalty Programs, Multiplatform/Cross-Platform, Operations Management, Performance Analysis, Policy Development, Product Design, Product Management, Product Planning, Regulations, Risk, SQL (Structured Query Language), Sales Operations, Tableau, Team Player, Time Management, User Interface/Experience (UI/UX), eCommerce
Team Introduction:
Our team is responsible for designing and optimizing the Client Incentive Platform, ensuring systematic policy formulation, execution, and performance tracking. We cover enterprise customers across the entire platform, handling short-term and long-term incentives in various business scenarios, while ensuring the accuracy and compliance of all issued rebates and rewards.
Project Intern:
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
Responsibilities:
- Assist in overall planning and product design of the customer incentive platform, standardizing policy formulation, execution, and tracking.
- Collaborate with strategy teams to design and optimize short-term (promotions, rebates).
- Help implement systematic improvements to enhance the transparency and automation of incentive policies, optimizing the user experience.
- Ensure accuracy in rebate and reward distribution, continuously refining system logic to minimize errors.
- Collaborate with data, finance, risk, and compliance teams to ensure incentive policies are both effective and regulatory-compliant.
- Stay updated on industry trends and competitor analysis, continuously refining incentive strategies to improve customer retention and lifetime value (LTV).
Minimum Qualifications:
- Currently enrolled in a bachelors degree or higher.
- Strong interest of B2B or B2C customer incentive systems, including promotions, rebates, points, and loyalty programs.
- Familiarity with TikTok as a platform and a user, with curiosity about how businesses show up on TikTok.
- Analytical thinker with some proficiency in SQL, data analysis tools (e.g., Tableau, Looker).
- Excellent communication, time management, and collaboration skills.
- Interest in financial settlement logic, with the ability to understand rebate and reward processing workflows.
Preferred Qualifications:
- Exposure to TikTok Ads Manager or other ad platforms.
- Those who can work a minimum of 5 days a week and intern for 6 months or longer are preferred.
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