Product Manager, Search Ranking

As a Product Manager on Best Buy's Search & Discovery Core Relevance team, you will help define and deliver search capabilities that enable millions of customers to discover products across our omnichannel experience. You'll partner closely with engineering, machine learning, data science, analytics, UX, and business teams to identify opportunities, set priorities, and drive measurable improvements in customer engagement and business outcomes. This role combines product strategy, search relevance, experimentation, and cross-functional leadership to ensure customers can quickly and seamlessly find what they need. Success requires a customer-focused mindset, strong analytical skills, technical curiosity, and the ability to influence teams through complex technical and business challenges.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What You'll Do

• Define and deliver search relevance capabilities, including ranking, feature engineering, HITL evaluation, and learning-to-rank initiatives
• Partner with engineering, data science, analytics, and business teams to identify and prioritize opportunities that improve search engagement, conversion, and customer experience
• Use customer insights, experimentation, analytics, and evaluation data to identify opportunities, validate solutions, and measure impact
• Establish and monitor key performance metrics across search experiences on web and app platforms
• Balance customer needs, business goals, and technical considerations to support prioritization and product decisions
• Contribute to roadmap planning, prioritization, OKRs, and continuous improvements to the scalability and performance of search and discovery experiences

Basic qualifications

• 5+ years of product management experience or related experience building e-commerce search or personalization capabilities
• 5+ years of experience using data, experimentation, and customer insights to drive product decisions and measure outcomes
• 1+ year of experience in strategy creation, customer-focused solutioning, cross-functional leadership, etc.
• Demonstrable ability to influence priorities and drive alignment across multiple teams and competing priorities
• Bachelor's degree in IT, Computer Science, Engineering, or related field OR equivalent experience

Preferred qualifications

• 5+ years of product management experience focusing on e-commerce search ranking
• Familiarity with ranking feature engineering, learning to rank, various tradeoffs, human evaluation and behavioral opportunity assessment
• Hands-on experience collaborating with machine learning and data science teams
• Experience with building agentic experience and capabilities for omnichannel e-commerce

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.