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Product Manager - Tech, Ring & Blink Core App

Amazon.com Inc
  • North Reading, MA
    21 days ago

    Job Description

    Ring"s mission is to make neighborhoods safer. The Core App team advances this mission by building the experiences that millions of customers rely on daily - from setting up their first device to receiving a notification, reviewing video, and taking action. Every interaction in the Ring app is an opportunity to make safety simpler, smarter, and more proactive.

    We are seeking an AI-native Product Manager - Technical (Builder) to own and drive core customer experiences that make neighborhoods safer. In this role, you will leverage AI tools and approaches throughout your product workflow - from automated data analysis and feature validation to prototyping and accelerating engineering delivery. You will set the AI-native systems and standards that other Builders across the Core App team adopt.

    Key job responsibilities

    • Own the product roadmap for core Ring app features, defining vision, strategy, and priorities that directly improve how customers protect their homes and neighborhoods.
    • Define and deliver AI/ML-powered features that make the Ring experience more intelligent, proactive, and personalized.
    • Leverage AI-native tools and approaches to accelerate product discovery, prototyping, and validation.
    • Identify friction points in core customer journeys - from setup to daily use - through data analysis, and drive product solutions that eliminate them.
    • Work cross-functionally with engineering, data science, UX design, and operations to ship features from concept to launch.
    • Write clear product requirements documents, user stories, and technical specifications.
    • Analyze customer behavior, engagement metrics, and safety outcomes to inform prioritization and measure feature success.

    About the team

    The Core Ring App team builds the primary experience for millions of Ring customers worldwide. We own the features and workflows that turn Ring hardware into a complete home and neighborhood safety system - making it effortless for customers to monitor, respond, and stay connected to what matters the most for them.

    Numbers & Facts

    LocationNorth Reading, MA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer/Consumer Behaviorunmatched
    • Data Analysisunmatched
    • Data Scienceunmatched
    • Establish Prioritiesunmatched
    • Metricsunmatched
    • Product Managementunmatched
    • Product Planningunmatched
    • Product Requirements Document (PRD)unmatched
    • Prototypingunmatched
    • Requirements Managementunmatched
    • Safety Systemsunmatched
    • User Documentationunmatched
    • User Experience Design (UXD)unmatched

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