Rings mission is to make neighborhoods safer. The Core App team advances this mission by building the experiences that millions of customers rely on daily - from setting up their first device to receiving a notification, reviewing video, and taking action. Every interaction in the Ring app is an opportunity to make safety simpler, smarter, and more proactive.
We are seeking an AI-native Product Manager - Technical (Builder) to own and drive core customer experiences that make neighborhoods safer. In this role, you will leverage AI tools and approaches throughout your product workflow - from automated data analysis and feature validation to prototyping and accelerating engineering delivery. You will set the AI-native systems and standards that other Builders across the Core App team adopt.
Key job responsibilities
Own the product roadmap for core Ring app features, defining vision, strategy, and priorities that directly improve how customers protect their homes and neighborhoods.
Define and deliver AI/ML-powered features that make the Ring experience more intelligent, proactive, and personalized.
Leverage AI-native tools and approaches to accelerate product discovery, prototyping, and validation.
Identify friction points in core customer journeys - from setup to daily use - through data analysis, and drive product solutions that eliminate them.
Work cross-functionally with engineering, data science, UX design, and operations to ship features from concept to launch.
Write clear product requirements documents, user stories, and technical specifications.
Analyze customer behavior, engagement metrics, and safety outcomes to inform prioritization and measure feature success.
About the team
The Core Ring App team builds the primary experience for millions of Ring customers worldwide. We own the features and workflows that turn Ring hardware into a complete home and neighborhood safety system - making it effortless for customers to monitor, respond, and stay connected to what matters the most for them.- Experience working with engineering and technical teams to build automated solutions
Experience defining roadmap strategy and prioritizing deliverables for your team products
Bachelors degree
2+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
Demonstrated experience using LLMs and AI tools for data analysis, process improvement, strategy definition, or prototyping
Numbers & Facts
Location
North Reading, MA
Skills
Analysis Skillsunmatched
Artificial Intelligence (AI)unmatched
Cross-Functionalunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer/Consumer Behaviorunmatched
Data Analysisunmatched
Data Scienceunmatched
Establish Prioritiesunmatched
Metricsunmatched
Process Improvementunmatched
Product Developmentunmatched
Product Managementunmatched
Product Planningunmatched
Product Requirements Document (PRD)unmatched
Product/Service Launchunmatched
Prototypingunmatched
Requirements Managementunmatched
Safety Systemsunmatched
User Documentationunmatched
User Experience Design (UXD)unmatched
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