Product Manager/Technical Business Analyst

Product Manager/Technical Business Analyst
Orlando, FL (onsite)
3+ Months Contract

Summary
In this role, you will be responsible for collaborating with the client project SME to collect and document the necessary survey data variables and data transformation logic for each project view.This role needs understanding customer survey data, various measures around customer survey & their necessary aggregations and clearly documenting and translating implementations, so ETL developers can easily understand the requirements, implementation, and test.

Responsibilities

• Interact with business domain SMEs to gather requirements, understand the measures/variables, understand necessary weighted and non-weighted measures and help in necessary role-up and aggregations.
• Requirements gathering / analysis to enable project team to understand functional / technical requirements
• Collaborate and assist with managing technical projects and/or provide guidance to other members of the team as required.
• Leadership in handling technical issues and escalations
• Familiar with different project management tool such as Jira for story writing and progress tracking
• PowerPoint Decks for presentation of status or deliverables
• Excel for data collection tables.

• College degree from an accredited university (Bachelor of Science in Engineering or Computer Science or statistics/analytics is preferred).

• Needs to have 5+ years work experience as product manager (technical business analysts).
• Knowledge/Experience in customer survey data and various customer measures.
• Exceedingly high analytical skills in analyzing the survey variables, measures (direct and derived), understanding of weight and non-weight measures in this space
• Exceptional written and verbal skills including presentation skills and Good Documentation Skills
• Excellent customer service skills

• Time Management & Multitasking
• Confident ability to interface with internal and external customers.
• Responsible self-motivating
• Project Management skills
• Capable of managing customer expectations

• Excellent written and verbal communication skills including presentation skill.
• Excellent Communication and interpersonal Skills
• Ability to prepare Dashboards and Reports
• Experience of working independently & as a team player
• Should have a proactive work approach.
• Comfortable building relationships with internal partners and stakeholders