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Skills
- Amusement Parksunmatched
- Application Programming Interface (API)unmatched
- Atlassian JIRAunmatched
- Automationunmatched
- Best Practicesunmatched
- Change Managementunmatched
- Communication Skillsunmatched
- Continuous Improvementunmatched
- Cross-Functionalunmatched
- Data Qualityunmatched
- Database Administrationunmatched
- Database Designunmatched
- Debugging Skillsunmatched
- Diversityunmatched
- Documentationunmatched
- Entertainment and Mediaunmatched
- Establish Prioritiesunmatched
- Filmunmatched
- Identify Issuesunmatched
- Machine Toolunmatched
- Microsoft SharePointunmatched
- Onboardingunmatched
- Operational Auditunmatched
- Performance Tuning/Optimizationunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Product Designunmatched
- Product Supportunmatched
- Requirements Managementunmatched
- Scalable System Developmentunmatched
- Slackunmatched
- Systems Analysisunmatched
- Team Playerunmatched
- Television Broadcastingunmatched
- Television Newsunmatched
- Usability Engineeringunmatched
- User Experience Design (UXD)unmatched
- User Interface Designunmatched
- Workforce Managementunmatched
Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a media and entertainment company that develops, produces, and markets entertainment, news, and information. It owns and operates a portfolio of news and entertainment television networks, a motion picture company, television production operations, a television stations group, theme parks, and a suite of Internet-based businesses.
Position: Product Operations Tooling Analyst
Location: New York, NY, 10112
Duration: 5 Month
Job Type: Temporary Assignment
Work Type: Onsite
Shift Timings: Mon-Fri (9:00 AM 6:00 PM)
Job Summary:
Responsibilities:
- Collaborate with Product, UI/UX Design, PMO and Engineering teams to manage and optimize Airtable, Atlassian (Jira, Confluence) and SharePoint tools for Product and Tech cross-team workflows including but not limited to Intake, Prioritization, Planning, Delivery and Reporting
- Own the operational setup, provisioning, maintenance, troubleshooting, and issue resolution of these tools ensuring they are consistently available, reliable and ready for teams to use
- Build scalable interfaces using Airtable Interfaces for different stakeholder groups
- Implement automations using Airtable Automations and integrations (e.g., Slack, Jira, APIs).
- Optimize performance, usability and data integrity across bases
- Develop and maintain clear documentation and training materials for tooling to support change management and adoption of small continuous improvements and larger scale changes across a team of +300 for Product and +3500 for all of Global Streaming
- Act as the point person for tooling-related questions, troubleshooting and best practices
- Translate diverse, cross-functional stakeholder requirements into scalable tooling solutions
- Provide support to the Product organization through organizing and standardizing team onboarding and learning and development materials to empower Product & Design
Qualifications:
- Must have minimum 4 years of experience in tooling, operations or systems analyst role working with Airtable including admin-level capabilities, integrations and automation features
- Must have advanced Airtable skills including:
- Configuring relational database design, interfaces and user experience design
- Experience scaling Airtable across multiple teams and org-wide deployments
- Strong understanding of Airtable limitations and performance optimization
- Ability to debug workflows and optimize systems
- Must have excellent communication and collaboration skills; able to translate complex tooling setups into understandable terms for diverse stakeholders across many levels
- Minimum 2 years of experience in Product, Technology or Media
- Proven experience working with Atlassian including Jira and Confluence
- Strong requirements gathering and process mapping skills
- Superb written and verbal communication, presentation and meeting facilitation skills
Numbers & Facts
| Location | New York, NY |
| Industry | Computer/IT Services |
| Salary | $27–$32 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.