Product Owner

TechDigital

Allentown, PA

JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Backlog Prioritization, Business Strategy, Communication Skills, Communications Security (COMSEC), Corporate Communications, Cross-Functional, Establish Priorities, Intranet, Maintain Compliance, Product Backlog, Product Demonstration, Requirements Management, ScrumMaster, Security Compliance, ServiceNow, Sprint Planning, System Integration (SI), Taxonomies, Team Player, Time Management
LOCATION
Allentown, PA
POSTED
30+ days ago
Overview
We are seeking an experienced Product Owner to lead the delivery of a new enterprise intranet and digital employee portal. This highly visible, cross-enterprise initiative will serve as the digital front door for employees and support critical HR and enterprise-wide initiatives.

Key Responsibilities
  • Lead end-to-end delivery of the enterprise intranet replacement, owning backlog prioritization and day-to-day delivery decisions.
  • Collaborate with Product Manager, Scrum Master, development team, IT, HR, Corporate Communications, Security, and implementation partners.
  • Translate enterprise strategy into actionable deliverables, while managing dependencies and ensuring timely, high-quality outcomes.
  • Own and continuously refine the product backlog, serving as the single source of truth for scope and prioritization.
  • Convert business strategy and governance requirements into clear user stories and acceptance criteria.
  • Actively participate in PI Planning, sprint reviews, product demos, and UAT activities.
  • Balance stakeholder priorities while ensuring compliance with security, accessibility, and governance standards.
Required Qualifications
  • 10+ years of experience as a Product Owner or Senior Product Analyst in enterprise environments.
  • Proven track record delivering intranets, employee portals, or digital employee experiences.
  • Deep expertise in Agile/SAFe frameworks, including backlog management and delivery execution.
  • Strong ability to define requirements, user stories, and acceptance criteria.
  • Demonstrated success making informed delivery decisions in complex, cross-functional environments.
  • Active Agile and SAFe certifications (required).
  • Excellent communication and collaboration skills.
Preferred Qualifications
  • Experience with ServiceNow Employee Center Pro or similar platforms.
  • Knowledge of AI-driven capabilities within ServiceNow.
  • Background in content governance, taxonomy, navigation, and enterprise search.
  • Experience with large-scale content or platform migration initiatives.
  • Prior engagement with system integrators.

Top 3 Skills Required
  • Product Ownership, backlog prioritization, and stakeholder management
  • Expert-level Agile/SAFe experience and certification
  • ServiceNow Employee Center and AI-related capabilities

Additional Details
  • Hybrid work model; onsite presence required for PI Planning (3–4 times per year)
  • Opportunity to work on a high-impact, enterprise-wide digital transformation initiative
  • Highly collaborative environment with cross-functional and executive-level visibility

About the Company

T

TechDigital

COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified