Product Owner

ABOUT THE ROLE

We're seeking a Product Owner - Payment Services to help build company-wide, enterprise-level payment services for all our clients. In this role, you will blend technical and product experience in order to build enterprise-level services. You'll influence the roadmap both strategically and tactically, focusing on revenue expansion and optimization for the transaction processing product line - work that's critical to REPAY's continued growth. You'll provide leadership for service initiatives from use case identification through requirements definition and post-launch support, and play an integral part on a team with high visibility and responsibility within the organization.

RESPONSIBILITIES

• Develop business requirements for payment processing services serving REPAY's clients

• Building a library of payment services with mature API definitions

• Collaborating with Architecture to ensure healthy cloud technology usage

• Identifying market opportunities and driving proactive requirements gathering, use case definition, and acceptance criteria for REPAY's payments products.

• Aligning with the product vision and strategy by managing a rolling four-quarter product roadmap

• Managing the product backlog for Payment Services.

• Collaborating with key internal stakeholders in Technology, Sales, and Operations on new opportunities

• Engage with key clients on product roadmap delivery

• Turning roadmap epics into actionable work for REPAY Technology development teams in a highly professional, collaborative manner.

• Collaborating with Technology to ensure continuous investment in architecture that advances REPAY as a market leader.

• Partnering with REPAY Marketing and Technical Writers to develop product documentation, including client training materials and release notes.

• Maintaining and growing industry knowledge of card, digital wallet, and real-time payment methods across REPAY's supported verticals

• Evangelizing REPAY's product line and services across the company.

SKILLS & EXPERIENCE NEEDED

Qualifications:

• 5-7 years' experience as a Product Owner successfully launching payment processing services and products.

• Strong technical background in microservices and cloud technology.

• Solid understanding of debit and credit card payment processing, including acquiring and card association operating rules.

• Strong background in providing API products to the market

• A unique blend of business and technical savvy, big-picture vision, and a passion for creating solutions all the way from ideation to post-launch

• Creating and executing user story acceptance criteria

• Passion for great user experience, including the experience of engineers integrating with REPAY's APIs

• Product Owner experience with scalable, high-performing, and highly available API-based platforms

• Strong understanding of all aspects of Agile product development and delivery

• A proven track record of success in a fast-paced, dynamic environment with multiple competing and often conflicting priorities

• Excellent technical acumen, curiosity, and familiarity with emerging technologies, including real-time payments and AI-driven automation

• A winning attitude, excellent teamwork, and strong communication and presentation skills

• Proficiency with Microsoft 365 applications

• Bachelor's degree required

• Ability to travel up to 15%

Preferred Qualifications:

• Payments Professional Certification

• Certified Product Owner Certification

• Strong proficiency using Atlassian tools, Postman

• Demonstrable knowledge of leveraging AI to deliver enterprise software