- Role: Product Owner / Senior Business Analyst / Product Consultant (Insurance Industry) - Location: Remote (Candidates must be located in EST or CST time zones) - Client Industry: Insurance (Property & Casualty focus Personal & Commercial Lines) - Start Date: 2-3 weeks anticipated - Interview: Video
Key Responsibilities: - Own and manage product requirements for customer-facing insurance web/portal solutions. - Collaborate with UX/UI teams to deliver digital products and enhance customer/policyholder journeys. - Translate customer experience insights into actionable product requirements. - Perform hands-on data mapping between systems (JSON, XML). - Leverage API/integration expertise; able to read and convert JSON/XML. - Connect product decisions to business outcomes (underwriting, rating, servicing, etc.). - Work within an Agile environment (Scrum, Kanban, SAFe), writing user stories and acceptance criteria. - Manage day-to-day project assignments and work within a PMO structure. - Present project updates and product decisions to stakeholders at all levels.
Must-Have Qualifications: - 5+ years' experience in a Product Owner, Senior BA, or Product Consultant role in insurance or financial services. - Guidewire PolicyCenter experience (hands-on configuration or deep functional expertise). - Strong digital product background, specifically front-end/consumer-facing web or portal solutions. - Experience with customer/policyholder journey mapping. - Proficient in Agile methodologies. - Strong business acumen in insurance products. - Excellent communication and facilitation skills.
Preferred/Additional Skills: - API/integration background (non-CRM focused). - Experience working in a PMO environment.
Other Requirements: - Must have a LinkedIn profile. - No background check or drug screen required.