Product Owner, Crew AI Strategy and Delivery

Product Owner, Crew AI Strategy and Delivery

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Product Owner, Crew AI Strategy and Delivery

United States, Georgia, Atlanta

Crew Resources

29-May-2026

Ref #: 32466

How you'll help us Keep Climbing (overview & key responsibilities)

The Product Owner of Crew AI Strategy and Delivery will be responsible for developing and executing a strategy for how predictive tools should inform decision making in Crew Resources from an analytical and technical perspective.

In this dynamic role, you'll collaborate with diverse squads across multiple business areas, gaining unparalleled cross-divisional visibility. By working with various teams and navigating complex challenges, you'll become a well-rounded Product Owner with a deep understanding of how interconnected efforts drive business success. This is your chance to elevate both your strategic impact and your professional growth in a fast-paced, ever-evolving environment.

We are seeking a highly adaptable, strategic, and detail-oriented Product Owner to act as a key driver of product execution and alignment with enterprise priorities. This role requires a dynamic individual who can be deployed to various areas of the business based on organizational needs, delivering value by translating high-level product strategy into actionable development steps.

As a centralized product owner, you will collaborate with multiple squads across the organization, using agile best practices to ensure a consistent, data-driven approach to delivering product features. Additionally, you will foster upskilling opportunities across teams, elevating capabilities to support a culture of continuous improvement in a fast-paced environment. This role is uniquely designed for a visionary Product Owner who thrives on complexity and cross-functional challenges.

Responsibilities:

Strategic Product Execution

• Partner with product leaders to translate high-level product strategy into executable backlogs, ensuring alignment with enterprise priorities and business objectives.
• Rapidly assess and understand key product features that will have a significant impact on assigned squads.
• Work with squads to craft clear and concise user stories with defined acceptance criteria.
• Manage the entire product lifecycle within development teams, facilitating delivery through continuous feedback loops with stakeholders.
• Lead sprint demos and ensure successful delivery of features that meet predefined business criteria.
• Ensure alignment between product vision and execution across different squads, coordinating with other Product Owners as necessary.

Cross-Squad Collaboration and Leadership

• Lead and participate in all squad ceremonies (daily stand-ups, sprint planning, backlog refinement, retrospectives).
• Facilitate backlog refinement meetings to ensure user stories are broken down into manageable increments.
• Act as the primary point of contact for integrating cross-squad efforts, ensuring consistent product development.
• Foster a culture of continuous improvement by contributing to Product Owner communities of practice and sharing best practices.

Stakeholder Engagement

• Serve as the bridge between stakeholders and development squads, ensuring feedback is quickly integrated and business objectives remain aligned.
• Use a data-driven approach to validate decisions and provide evidence-based recommendations.

Agile Methodology Advocacy

• Champion agile practices to deliver high-quality features.
• Utilize tools like Agility and Aha! to track progress and maintain data integrity.
• Promote flexibility and adaptability as priorities shift.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading prot sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benets including medical, dental, vision, short/long term disability and life insurance benets
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• Proven experience as a Product Owner or similar role in a fast-paced agile environment (4+ years preferred).
• Expertise working in an agile organization.
• Ability to lead cross-functional teams and manage shifting priorities.
• Strong stakeholder management skills and ability to explain technical concepts to non-technical audiences.
• Excellent communication skills (written and verbal).
• Proficiency with Agile and roadmapping tools (e.g., Agility, Aha!).
• Strong analytical and problem-solving skills with data-driven decision-making experience.
• Prioritizes safety and security of self, others, and data.
• Embraces diversity in people and perspectives.
• High school diploma/GED or equivalent.
• At least 18 years old with authorization to work in the U.S.

What will give you a competitive edge (preferred qualifications)

• Experience in large-scale enterprise environments with cross-squad coordination.
• Familiarity with the airline industry.
• Experience in customer and employee journey optimization.
• Understanding of consumer behavior in digital environments.

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Delta Air Lines is an equal opportunity employer including disability/veteran.

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