• Charlotte, NC
  • $59–$63 Per Hour
5 days ago

Job Description

Job#: 3045096

Job Description:

Client: Financial Services

Team: TBA

Job Title: Product Manager 5 - Contingent (Product Owner - Observe-to-Agent Platform)

Location: Charlotte, NC

Work Arrangement: Hybrid (3 Days Onsite Required)

Contract Length: 6 Months (Strong Desire to Extend and/or Convert to FTE)

Pay Rate: $59 -$63

Top Requirements

  • 7+ years of Product Management experience
  • Experience leading enterprise-scale AI, automation, or digital transformation products
  • Strong understanding of Generative AI, Agentic AI, Multimodal AI, and Automation Platforms
  • Experience developing product strategy, roadmaps, and multi-release delivery plans
  • Proven ability to influence senior leadership and drive enterprise-wide technology initiatives

Plusses

  • Product ownership of AI-enabled platforms
  • Agentic AI architecture experience
  • Process mining or process intelligence experience
  • Automation engineering experience
  • Large enterprise transformation experience
  • Financial Services experience

Job Summary

In this contingent resource assignment, you will serve as a senior Product Management leader responsible for defining, scaling, and operating the enterprise Observe-to-Agent (O2A) Platform, a strategic AI-powered capability that converts video-based process observations into executable agentic workflows and automation solutions.

This role sits at the intersection of Artificial Intelligence, Automation Engineering, Process Intelligence, and Enterprise Transformation. The Product Owner will define long-term strategy, roadmap priorities, governance requirements, adoption plans, and operating models that support enterprise-wide automation acceleration.

The successful candidate will partner with executive leadership, Data Science, AI Engineering, Platform Engineering, COO Technology, and business stakeholders to enable innovative AI-powered automation capabilities across the enterprise.

Day-to-Day Responsibilities

Product Strategy & Vision

  • Own the long-term vision, strategy, and roadmap for the Observe-to-Agent platform

  • Define enterprise-scale operating models supporting Observe capability adoption

  • Establish strategic direction for:

  • Video-to-Code Automation

  • Agent Creation Pipelines

  • Process Intelligence

  • Agentic Workflow Generation

  • Align roadmap priorities with enterprise transformation objectives

Enterprise Capability Ownership

  • Define and scale enterprise Observe and Agentic capabilities

  • Drive adoption across multiple lines of business

  • Develop reusable enterprise patterns for:

  • Process Capture

  • Automation Discovery

  • Agent Development

  • Workflow Translation

  • Manage capability maturity and business value realization

AI & Automation Product Management

  • Lead product strategy for:

  • Multimodal AI

  • Agentic AI

  • Large Action Models

  • Generative AI Solutions

  • Workflow Automation

  • Define requirements for:

  • Semantic Understanding

  • Ontology Generation

  • Knowledge Graphs

  • Workflow Automation Engines

  • Structured Insight Extraction

  • Evaluate emerging AI technologies and integration opportunities

Observe-to-Agent Value Stream Management

  • Partner with COO Technology and SkanAI teams

  • Define the end-to-end transformation value stream:

  • Observe

  • Analyze

  • Optimize

  • Run

  • Ensure seamless transitions between process capture, insights generation, and automation execution

Governance, Risk & Compliance

  • Define enterprise governance standards for AI-enabled solutions

  • Establish controls for:

  • PII Redaction

  • Safe AI Usage

  • Model Governance

  • Compliance Monitoring

  • Change Management

  • Implement guardrails supporting responsible AI deployment

Cross-Functional Leadership

  • Lead collaboration across:

  • Product Teams

  • Data Science Teams

  • AI Engineering Teams

  • Platform Engineering Teams

  • Business SMEs

  • Skan Configurators

  • Drive alignment between technical and business stakeholders

  • Prioritize enterprise delivery objectives

Product Delivery Oversight

Support delivery of capabilities including:

  • Multimodal Ingestion
  • SOP Generation
  • Semantic Graph Construction
  • Workflow Translation
  • Agent Execution Validation
  • Multi-Agent Orchestration
  • Process Intelligence
  • Automation Discovery

Enterprise Change Leadership

  • Develop onboarding and adoption strategies
  • Establish release management and change governance frameworks
  • Partner with operational teams to identify automation opportunities
  • Help translate manual processes into enterprise automation patterns

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Charlotte, NC, US

Job Type:

Date Posted:

August 5, 2026

Pay Range:

$59 - $63 per hour

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Numbers & Facts

LocationCharlotte, NC
Salary$59–$63 Per Hour

Skills

  • Analysis Skillsunmatched
  • Artificial Intelligence (AI)unmatched
  • Automationunmatched
  • Automation Engineeringunmatched
  • Career Counselingunmatched
  • Change Managementunmatched
  • Constructionunmatched
  • Cross-Functionalunmatched
  • Customer Support/Serviceunmatched
  • Data Scienceunmatched
  • Emerging Technologyunmatched
  • Engineeringunmatched
  • Establish Prioritiesunmatched
  • Financial Servicesunmatched
  • Geneticsunmatched
  • Internet Searchunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Onboardingunmatched
  • Product Managementunmatched
  • Product Planningunmatched
  • Product Strategyunmatched
  • Release Management/Engineeringunmatched
  • Riskunmatched
  • Scrum Product Ownerunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Standards Developmentunmatched

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