Product Owner - RF-SMART for NetSuite US West Office (Highlands Ranch, CO) or US East Office (Jacksonville, FL) We Exist to Transform our Customers and Change Lives Summary: The RF-SMART for NetSuite Product Owner takes prioritized market requirements (new features) and defines how those new features should functionally operate in order to provide a great mobile user experience as well as properly transact in NetSuite. To do that, the Product Owner writes and provides detailed user stories and acceptance criteria to Development, then reviews, tests and ultimately approves the new features. This is a critical and visible role in the RF-SMART Product Strategy and Management organization. Essential Duties and Responsibilities: - Work closely with product management and senior management to create a product that fits the RF-SMART portfolio
- Research and analyze the market, the users, and the roadmap for the product
- Act as an ambassador for the product internally and externally and as the primary contact for product related queries
- Possess a fundamental understanding of end-to-end customer experience, integration, and dependencies
- Collaborate with stakeholders during the visioning and concept development of a product
- Understand and/or be able to quickly determine how NetSuite transacts to ensure that a complementary RF-SMART mobile function is designed and built-in alignment with how NetSuite functions
- Given a market requirement by Product Management, write clear functional specification user stories that Development will use to write code for new features
- This includes defining the desired user experience and the corresponding transactional results in NetSuite
- Note that the Engineering Team determines the technical approach
- Schedule and lead feature design sessions with Engineering and other stakeholders
- Perform functional User Acceptance Testing (UAT) to verify that newly developed features meet the desired objectives
- Interact with Product Engineering, Business Analysts, Quality Analysts, Sales Team, and Customers to collect feedback, provide guidance, and train others on new features
- Provide ad hoc consulting to services and support on customer use cases and viability of modification
- Serve as the internal “go-to person” for learning about how NetSuite works, including remaining aware of newly released NetSuite features that impact RF-SMART
- Interact with developers during the ongoing development process on technical and functional approaches for maintenance and new development activities
- Validate submitted issues from support and prioritize work on product fixes and/or enhancements
- Review product documentation and engage with our technical writers to ensure accuracy
Education and Experience: - A bachelor’s degree in a related field or equivalent working experience
- Consulting or working experience with NetSuite ERP supply chain applications (particularly Inventory and Manufacturing)
- Direct experience with Mobile Supply Chain applications is a positive
- Outstanding communication, interpersonal, organizational, and writing skills are required
- Excellent troubleshooting skills
- The desire to solve varied business challenges
- Creative, motivated team player
- Attention to detail
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. Salary Range expected to be $80-100k+ depending on experience.
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