Product Owner, Payments

Tyler Technologies Inc

Troy, MI

JOB DETAILS
SKILLS
Accounting, Agile Programming Methodologies, Analysis Skills, Backlog Prioritization, Conferences, Consulting, Cross-Functional, Customer Acquisition, Customer Relations, Detail Oriented, Disbursements, Establish Priorities, Finance, Financial Transactions, Government, Local Government, Marketing Campaign, Mock Up, Multitasking, Payment Processing, Problem Solving Skills, Product Engineering, Product Management, Product Planning, Prototyping, Requirements Management, Requirements Validation/Verification, Revenue Management, Sales Demonstration, Software Design, Software Development, Software Development Lifecycle (SDLC), Target Marketing, Test Plan/Schedule, Time Management, Webinar, Willing to Travel
LOCATION
Troy, MI
POSTED
30+ days ago

Description

Tyler Technologies is a leader in public sector software and payment solutions, helping governments and municipalities streamline services and enhance citizen engagement. Our Payments Product group provides secure, innovative, and scalable payment processing solutions that power financial transactions across diverse public sector verticals.

Responsibilities

The Product Owner, Payments Reporting, will help define and drive the product vision and roadmap for our payment processing, settlement, and disbursement platform. This role will work cross-functionally with product management, engineering, support, compliance, and others to deliver on our processing and revenue management product vision. The ideal candidate has a strong background in transaction-based software products, experience with customer-facing roles and familiarity with accounting, finance, or payment systems.

Prioritize problems to solve

  • Evaluate incoming requests, requirements, and suggestions
  • Maintain a backlog of planned development work
  • Organize releases of product features
  • Validate priorities and plans with stakeholders

Design solutions to problems

  • Communicate requirements as epics and stories
  • Consult with designers on mockups and prototypes
  • Consult with engineers on technical solutions
  • Validate designs and requirements with stakeholders

Deliver solutions to the market

  • Guide development and testing of new features
  • Document features and functionality for future reference
  • Demonstrate and train features for stakeholders
  • Validate features with early adopter clients

Drive adoption of solutions

  • Measure adoption and usage in the target market
  • Assist in sales demonstrations, webinars, and proposals
  • Advocate through marketing campaigns and community messaging
  • Participate in Tyler conferences and events

Qualifications

  • Experience working with local government financial or receivable departments
  • Experience with payment collection solutions
  • Experience working in a customer-facing role, preferably in gathering requirements for software development
  • Strong project and task management skills
  • Understanding of the software development life cycle, especially agile methodologies
  • Understanding of software design principles, especially user-centered design
  • Proficiency communicating in written, verbal, and presentation form
  • Track record of demonstrating analytical and problem-solving skills, attention to detail, owning features, strong time management skills and the ability to manage multiple work tasks effectively
  • Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.
  • Ability to travel to client sites, conferences, and Tyler offices, as needed

About the Company

T

Tyler Technologies Inc

Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.

We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.

Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:

State & Local Government Solutions
  • ERP | Financial
  • Courts & Justice
  • Appraisal & Tax
  • Records & Documents
  • Planning, Permitting & Licensing
  • Public Safety
School Solutions
  • Student Management
  • Financial
Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.

Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Accounting and Auditing Services
FOUNDED
1966