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IT Project Manager Jobs

Product Owner

Tyler Technologies Inc

Plano, TX

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JOB DETAILS
SKILLS
Adoption, Agile Programming Methodologies, Backlog Prioritization, Cloud Computing, Competitive Research, Conferences, Consulting, Customer Acquisition, Customer Relations, Establish Priorities, Identify Issues, Interviewing Skills, Local Government, Management of Information Systems/Technology (MIS), Market Research, Marketing Campaign, Mock Up, Problem Solving Skills, Product Lifecycle Management, Prototyping, Requirements Management, Requirements Validation/Verification, Sales Demonstration, Software Design, Software Development, Software Development Lifecycle (SDLC), Software Engineering, Target Marketing, Test Plan/Schedule, Webinar, Willing to Travel
LOCATION
Plano, TX
POSTED
30+ days ago

Description

The Product Owner is responsible for understanding the organizations and individuals in the municipal justice industry and identifying problems that we can solve to help them achieve their goals. This person serves as a subject matter expert for our software development team and a conduit to direct feedback from our clients and prospects.

Responsibilities

The Product Owner will be involved in every stage of the product management lifecycle described below, with particular focus on prioritizing problems to solve on the backlogs and coordinating early adoption testing:

Research market problems

  • Conduct onsite and virtual visits to client sites
  • Conduct interviews with clients and prospects
  • Attend industry conferences and user gatherings
  • Research competing products and organizations

Prioritize problems to solve

  • Evaluate incoming requests, requirements, and suggestions
  • Maintain a backlog of planned development work
  • Organize releases of product features
  • Validate priorities and plans with stakeholders

Design solutions to problems

  • Communicate requirements as epics and stories
  • Consult with designers on mockups and prototypes
  • Consult with engineers on technical solutions
  • Validate designs and requirements with stakeholders

Deliver solutions to the market

  • Guide development and testing of new features
  • Document features and functionality for future reference
  • Demonstrate and train features for stakeholders
  • Validate features with early adopter clients

Drive adoption of solutions

  • Measure adoption and usage in the target market
  • Assist in sales demonstrations, webinars, and proposals
  • Advocate through marketing campaigns and community messaging
  • Participate in Tyler conferences and events

Qualifications

  • Bachelor's degree, preferably in CIS, MIS, or a related technical field
  • Experience working with local government, preferably in the justice system, and ideally in a municipal court
  • Experience working in a customer-facing role, preferably in gathering requirements for software development
  • Understanding of the software development life cycle, especially agile methodologies
  • Understanding of software design principles, especially user-centered design
  • Understanding of software programming concepts, especially cloud technologies
  • Proficiency communicating in written, verbal, and presentation forms
  • Ability to travel to client sites, conferences, and Tyler offices, as needed

About the Company

T

Tyler Technologies Inc

Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.

We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.

Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:

State & Local Government Solutions
  • ERP | Financial
  • Courts & Justice
  • Appraisal & Tax
  • Records & Documents
  • Planning, Permitting & Licensing
  • Public Safety
School Solutions
  • Student Management
  • Financial
Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.

Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Accounting and Auditing Services
FOUNDED
1966

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