Product Owner

TechDigital

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Experience level (Years): 8+ Years
Must-haveskills: Jira, CPO
Preferred skills: IVR customer experience

Manage the product backlog and prioritize work items based on business value.
Partner with stakeholders to refine business requirementsand desired outcomes.
Write detailed user stories and acceptance criteria.
Facilitate backlog refinement, sprint planning, and solutionreviews.
Coordinate with developers, QA teams, architects, andbusiness partners throughout software development.
Support testing activities, defect resolution, and productionvalidation. ·
Assist with platform adoption initiatives and useronboarding.
Support integrations between NICE applications and othersystems.
Provide production support and issue triage as needed.
Ensure solutions meet business objectives and compliance requirements.