Agile Programming Methodologies, Application Programming Interface (API), Avaya Software, Backlog Prioritization, CRM Integration, Call Centers, Cisco Network Systems, Cloud Computing, Communication Skills, Cross-Functional, Genesys Solutions, PBX (Private Branch eXchange), Product Backlog, Product Development, Product Management, Requirements Management, SIP (Session Initiation Protocol), Team Player, Telephony, Unified Communications, VoIP (Voice over IP)
Job ID : 93856-1
Job Title : Product Owner(Telephony)
Location : 3275 Bennett Creek Avenue, Frederick, MD. 100% onsite.
Duration : 6 months + possible extension
Rate Range: $60 - $65/hour on W2/ C2C (All inclusive)
Introduction
We are seeking a dedicated and experienced Product Owner to join our team. This role requires a deep understanding of telephony and communication platforms, along with a strong background in agile product management.
Required Skills & Qualifications
- Experience with Telephony & Communication Platforms (VoIP / SIP / PBX / UCaaS / Contact Center)
- Proven experience in Product Ownership & Agile methodologies (Backlog management, user stories, stakeholder management)
- Expertise in Client Teams Calling / Unified Communication Platforms
- Prior work experience at client or in client's industry
- Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- Experience with Contact Center platforms (Genesys, NICE, Avaya, Cisco)
- Cloud Telephony & Migration Experience
- Knowledge of enterprise integrations (CRM, APIs, ticketing tools)
Day-to-Day Responsibilities
- Manage and prioritize the product backlog, ensuring alignment with stakeholder needs and company goals
- Collaborate with cross-functional teams to define and deliver product features
- Communicate effectively with stakeholders to gather requirements and provide updates on product development
Company Benefits & Culture
- Comprehensive health and wellness programs
- Opportunities for professional growth and development
- Supportive and collaborative work environment
For immediate consideration please click APPLY to begin the screening process with Alex.