Product Returns Tester

We Are Now Offering A $500 Hiring Bonus

Join Our Family We're looking for friendly, hardworking folks to join the awesome, high-energy team at our Charlottesville Distribution Center. It's our hub for shipping audio/video gear like headphones, speakers, and car stereos to our customers across the country. If you haven't heard of us, we're a unique blend of things: an acclaimed, national online retailer, a family-owned business that's Virginia-based, and a community-oriented group of consumer electronics enthusiasts. For the 4th year in a row, we've been recently named as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group.

What We Do

Our Product Returns Testers process items that are returned and make the decision as to whether a product can be returned to stock under one of our inventory conditions to then be resold to our customers. There are several criteria that must be evaluated when making the decision regarding a returned product and this process is critical in making sure that items being returned to stock are in the best possible condition. Our Product Return Testers have extensive knowledge of products and their functionality and are able to interpret the customers return reason and then test the gear accordingly. We also offer the ability to cross-train throughout the facility to learn about different roles of the distribution team.

Job Duties for a Product Returns Tester

• Checking in customer returns
• Listening for mechanical defects or distortion
• Replacing missing or used accessories
• Ordering and organizing accessory inventory
• Cleaning and repacking the products for shipping
• Using a foam machine to repack products
• The ability to use a variety of testing tools
• Operating automated equipment such as stock pickers and forklifts
• Loading or unloading trucks
• Standing, sitting, walking, and bending
• Overhead reaching/lifting
• Ability to navigate a step ladder/regular ladder
• Lifting up to 75 pounds
• Willingness to become forklift certified
• Previous forklift experience is a plus

Benefits

These full-time positions come with a comprehensive benefit package including:

• Two health insurance plans to choose from
• Dental and vision insurance plan options
• A competitive wellness program
• Tuition reimbursement
• 401K retirement plan
• Relaxed dress code
• Discounts on the fun stuff we sell
• Pet insurance for your pup (optional)

Additional Benefits for Full-Time Employees

• Short-term disability insurance and long-term disability insurance options
• Employer-paid life insurance
• Voluntary life insurance options including those for spouse and children
• FSA and HSA options available

About Crutchfield

Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.