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Product Safety Compliance Manager, Amazon Private Brands-Safety, Sustainability and Compliance (SSC)

Amazon.com Inc
  • Seattle, WA
    3 days ago

    Job Description

    At Amazon, we work to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you want to help us build the place to find and buy anything online, this is your chance to make history.

    Our vision for Private Brand Safety, Sustainability and Compliance (SSC) is to support Amazon"s mission of offering the widest selection of safe and compliant products to our customers. We are looking for a smart, hard-working, and creative Product Safety Compliance Manager to join our Global Requirements Team, managing safety and compliance for our Consumables Private Brands (non-food) portfolio: cosmetics and personal care, detergents and cleaning products, formulated household goods, and OTC/drug products.

    Key job responsibilities

    1. Manage regulatory applicability for CPB consumables: review new and emerging regulations across cosmetics, detergents, formulated goods, and drugs/medical devices, assess impact on Amazon"s Private Brands portfolio, and translate requirements into operational processes that close compliance gaps.

    2. Lead product safety investigations and manage customer complaints and incidents, working with the audit team on post-market surveillance, corrective actions, and market action recommendations.

    3. Respond to labelling queries and own labelling compliance across the portfolio, advising on claims, warnings, ingredient declarations, and market-specific labelling requirements.

    4. Partner with business teams on product development questions, providing early compliance input on formulations, claims, and ingredients to keep launches on track.

    5. Review product formulations, ingredient lists, Safety Data Sheets, and lab reports, and advise business teams on ingredient restrictions, permissible use levels, and compliance pathways.

    6. Manage product notification and registration obligations (e.g. US FDA cosmetics listing under MoCRA, EU CPNP for cosmetics, OTC drug facility and product listings, detergent ingredient disclosure).

    7. Provide subject-matter expertise and technical guidance to Legal on regulatory interpretation, upcoming rulemaking, and advocacy.

    8. Build scalable, multi-jurisdictional approaches and apply requirements flexibly to support the development of country-specific, regional, and global products.

    9. Develop guidance documents for internal teams on formulation, labelling, and packaging compliance.

    10. Support vendor onboarding through SDS and formulation review and ingredient inventory management.

    A day in the life

    You start your day reviewing regulatory intelligence alerts for new or changing consumables regulations across the US and EU, and assessing whether they apply to Amazon"s cosmetics, detergent, formulated-goods, and OTC/drug portfolio. You partner with Legal, Product Safety, Vendor Management, and Business teams to turn complex requirements into clear compliance guidance. On a given day you might investigate a customer safety complaint on a personal care product, answer a labelling query on ingredient declarations for a detergent, advise a business team on the compliance of a new formulation in development, review an SDS for a new vendor, or assess an EU Cosmetics Regulation restricted-substance update. You are the go-to consumables compliance expert, balancing technical depth with practical business judgement.

    About the team

    The Global Requirements Team implements the compliance requirements that enable safe and compliant products for our Private Brands business. This role drives implementation and continuous improvement of safety and compliance procedures for our consumables: cosmetics and personal care, detergents and cleaning products, formulated household goods, and OTC/drug products. You will manage escalations from senior stakeholders and build optimized, scalable processes while maintaining high standards for worldwide compliance.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Continuous Improvementunmatched
    • Corrective Actionunmatched
    • Datasheetsunmatched
    • Drug Productsunmatched
    • Interpret Regulationsunmatched
    • Inventory Managementunmatched
    • Legalunmatched
    • Maintain Complianceunmatched
    • Medical Equipmentunmatched
    • Onboardingunmatched
    • Operations Processesunmatched
    • Personal Careunmatched
    • Process Improvementunmatched
    • Product Developmentunmatched
    • Product Reviewsunmatched
    • Product Safetyunmatched
    • Regulationsunmatched
    • Regulatory Complianceunmatched
    • Requirements Managementunmatched
    • Safety Complianceunmatched
    • Safety Processunmatched
    • Scalable System Developmentunmatched
    • Surveillanceunmatched
    • Sustainabilityunmatched
    • Team Playerunmatched
    • Technical Leadershipunmatched
    • Vendor/Supplier Managementunmatched
    • Vendor/Supplier Selectionunmatched

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