Product Solutions Engineer, Google Ads

Product Solutions Engineer, Google Ads - Google Careers

Careers

Careers

Skip navigation links

homehome

Home

Home

work_outlinework_outline

Jobs

Jobs

noogler_hatnoogler_hat

Students

Students

googlegoogle

How we work

How we work

handymanhandyman

How we hire

How we hire

person_outlineperson_outline

Your career

Your career

help_outline

Help link

feedback

Send feedback

more_vert

• Help
• Send Feedback

Sign in

Careers

Careers

homeHome

work_outlineJobs

expand_more

noogler_hatStudents

expand_more

googleHow we work

expand_more

handymanHow we hire

expand_more

person_outlineYour career

expand_more

job details

arrow_back

Back to jobs search

Jobs search results

3,704 jobs matched

• Customer Solutions Engineer

Bengaluru, Karnataka, India; Hyderabad, Telangana, India

• Practice Customer Engineer, Migrations, Infrastructure and App, Google Cloud

Singapore

• Senior Full Stack Software Engineer, Observability

Mexico City, CDMX, Mexico

• Account Representative, Search Ads 360, Retail, LCS

Chicago, IL, USA

• SoC DFT Engineer, Google Cloud

Tel Aviv, Israel; Haifa, Israel

• Principal Growth Manager, AppDev, Google Customer Solutions

New York, NY, USA; Los Angeles, CA, USA; +3 more; +2 more

• Senior Product Manager, Vulnerability Rewards Program

Singapore

• Mechanical Technician (Servicetechniker/Wartungstechniker) (German)

Kronstorf, Austria

• Data Center Operations Manager

Singapore

• Accelerated Growth Consultant, Google Customer Solutions (German, English)

Dublin, Ireland

• Senior Staff Software Engineer, Agentic Commerce, Business Agent

Mountain View, CA, USA

• Senior Program Manager, Data Center Construction

Monrovia, IN, USA

• Staff Software Engineer, Mobile (Android and iOS), Labs

Mountain View, CA, USA

• Customer Growth Associate, Google Customer Solutions, German Market

Dublin, Ireland

• Application Engineer

Sunnyvale, CA, USA

• Forward Deployed Engineer IV, GenAI, Google Cloud

San Francisco, CA, USA; Atlanta, GA, USA; +24 more; +23 more

• Technical Account Manager, Google Cloud Consulting, Financial Services

New York, NY, USA

• Senior Staff Software Engineer, Cloud Billing

Seattle, WA, USA; Kirkland, WA, USA

• Control Systems Networking Engineer

Sunnyvale, CA, USA; Columbus, OH, USA; +3 more; +2 more

• Platform Customer Engineer, Public Sector, Google Cloud

Gurugram, Haryana, India; Mumbai, Maharashtra, India

Showing 1 to 20 of 3704 rows

1‑20 of 3704

navigate_next

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

arrow_back

Back to jobs search

Product Solutions Engineer, Google Ads

share

• linkCopy link
• emailEmail a friend

corporate_fareGoogleplaceSunnyvale, CA, USA; Boulder, CO, USA; +2 more; +1 more

bar_chartMid

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Apply

share

• linkCopy link
• emailEmail a friend

info_outline

XThe application window will be open until at least June 25, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Boulder, CO, USA; Chicago, IL, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• Experience in either system design or reading code (e.g., Java, C++, Python).

• 5 years of experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

• Master's degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.

• Experience working in technical product support, cloud support, quality engineering, or site reliability engineering.

• Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.

• Knowledge and experience using Google Ads or other online advertising solutions and the media/tech landscape.

• Customer-facing experience, translating technical concepts and solutions to non-technical and executive audiences. A customer first and empathetic mindset, and ability to own end to end experience and solutions.

• Problem solving experience to develop perspectives on customer-focused solutions.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

In this role, you"ll be at the forefront of solving issues, acting as a technical consultant and advisor for Google Ads customers. You'll leverage your troubleshooting skills to identify root causes, develop troubleshooting tools and solutions, and communicate effectively with audiences, from engineers to executives. You"ll improve our products and processes by identifying trends and advocating for customer needs. This role offers a blend of technical problem-solving, customer interaction, and thinking, giving you the opportunity to own the customer experience and drive positive change in the evolving Ads ecosystem.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $222000 (USD) + 15% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues with Google"s advertisers and Sales teams, agencies and partners.
• Gain a deep understanding of Floodlight conversion modeling, AI-powered SA360 Bidding, and enterprise Ads Platforms.
• Troubleshoot complex technical product issues and apply deep product expertise to solve technical customer issues and escalations.
• Develop tools and automation for better diagnostics/data fixes and debugging, either separately or in partnership with Product Engineering teams. Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Business Solutions teams.
• Analyze data and insights to create action plans to solve issues at the root cause for our top customers, focusing on knowledge management, operational improvements, account reviews and product adoption.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

Google apps

Main menu