Product Solutions Engineer, gUP Search RWJ Platforms

Google

Cambridge, MA

JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Agile Programming Methodologies, Application Programming Interface (API), Automation, Bug Tracking/Defect Management, C Programming Language, C++ Programming Language, CSS (Cascading Style Sheet), Change Management, Coding Standards, Computer Science, Consulting, Cross-Functional, Customer Relations, Customer Support/Service, Database Technology, Design Document, Ecosystems, Equal Employment Opportunity (EEO), Establish Priorities, HTML (HyperText Markup Language), HTTP (HyperText Transport Protocol), Identify Issues, Internet Technology, Java, JavaScript, Localization, NoSQL, Operations Processes, Problem Solving Skills, Product Engineering, Programming Languages, Python Programming/Scripting Language, Requirements Management, SQL (Structured Query Language), Software Design, Software Development, Technical Delivery, Test Design, Unit Test, User Interface/Experience (UI/UX), Vendor/Supplier Management
LOCATION
Cambridge, MA
POSTED
30+ days ago

Minimum qualifications:

  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  • 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  • Experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

  • 4 years of experience in full-stack software development, system design, unit testing, agile methodologies, and bug and change management systems.
  • 4 years of experience in delivering technical solutions in client-facing roles.
  • Experience implementing features in frontend languages (e.g., JavaScript or TypeScript) and working with database technologies (e.g., SQL, NoSQL).
  • Experience scaling operations via process automation, third-party vendor management, or integrating APIs/LLMs.
  • Experience navigating ambiguity and completing projects separately.

About the job

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

The gUP Search Real World Journey (RWJ) Lodging and Platforms team supports the Search RWJ product area in their mission to "Inspire Action By Connecting People With Experiences That Make Life Better."

As a Product Solutions Engineer, you will balance business and partner needs with technical constraints, develop solutions and act as a partner and consultant to those you are working with. You will build tools and automate products, develop product features and prioritize the roadmap. You will be focused on delivering excellent customer care and make sure things go smoothly for our customers across the globe when they need us most.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $127000 - $183000 (USD) + 15% bonus target + bonus + equity + benefitsLearn more about benefits at Google.

Responsibilities

  • Analyze problems and develop solutions, while identifying dependencies and resolving issues to drive implementation.
  • Make technical contributions, including writing and reviewing design documents, tests, and code (e.g., JavaScript, Python, TypeScript, SQL).
  • Provide subject-matter expertise and utilize comprehensive knowledge of Google's relevant technologies, principles, practices, and coding standards.
  • Collaborate with cross-functional users and stakeholders to identify pain points and devise technical solutions to customer problems.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About the Company

G

Google

Build for everyone

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Benefits

We strive to provide Googlers and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits are based on data, and centered around our users: Googlers and their families. They’re thoughtfully designed to enhance your health and wellbeing, and generous enough to make it easy for you to take good care of yourself (now, and in the future). So we can build for everyone, together.

Learn more about Google’s benefits on this site featuring Googlers’ experience.

How we Hire

Google’s hiring process is an important part of our culture. Googlers care deeply about their teams and the people who make them up. In order to  build for everyone, we know that we need a wide range of perspectives and experiences, and a fair hiring process is the first step in getting there.

Learn more about our hiring process.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer Software
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Professional Development, 401K, Stock Options, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Life Insurance, On Site Cafeteria
FOUNDED
1998
WEBSITE
https://goo.gle/4dbno6V