Job Description
Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
Preferred qualifications:
- 4 years of experience in full-stack software development, system design, unit testing, agile methodologies, and bug and change management systems.
- 4 years of experience in delivering technical solutions in client-facing roles.
- Experience implementing features in frontend languages (e.g., JavaScript or TypeScript) and working with database technologies (e.g., SQL, NoSQL).
- Experience scaling operations via process automation, third-party vendor management, or integrating APIs/LLMs.
- Experience navigating ambiguity and completing projects separately.
About the job
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).
The gUP Search Real World Journey (RWJ) Lodging and Platforms team supports the Search RWJ product area in their mission to "Inspire Action By Connecting People With Experiences That Make Life Better."
As a Product Solutions Engineer, you will balance business and partner needs with technical constraints, develop solutions and act as a partner and consultant to those you are working with. You will build tools and automate products, develop product features and prioritize the roadmap. You will be focused on delivering excellent customer care and make sure things go smoothly for our customers across the globe when they need us most.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $127000 - $183000 (USD) + 15% bonus target + bonus + equity + benefitsLearn more about benefits at Google.Responsibilities
- Analyze problems and develop solutions, while identifying dependencies and resolving issues to drive implementation.
- Make technical contributions, including writing and reviewing design documents, tests, and code (e.g., JavaScript, Python, TypeScript, SQL).
- Provide subject-matter expertise and utilize comprehensive knowledge of Google's relevant technologies, principles, practices, and coding standards.
- Collaborate with cross-functional users and stakeholders to identify pain points and devise technical solutions to customer problems.
Numbers & Facts
| Location | Cambridge, MA |
| Industry | Computer Software |
| Company Size | 10,000 employees or more |
| Year Founded | 1998 |
| Website | https://goo.gle/4dbno6V |
Benefits
Paid Sick Days, Performance Bonus, Professional Development, 401K, Stock Options, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Life Insurance, On Site Cafeteria
About Company
Build for everyone
Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.
It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.
So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
Benefits
We strive to provide Googlers and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits are based on data, and centered around our users: Googlers and their families. They’re thoughtfully designed to enhance your health and wellbeing, and generous enough to make it easy for you to take good care of yourself (now, and in the future). So we can build for everyone, together.
Learn more about Google’s benefits on this site featuring Googlers’ experience.
How we Hire
Google’s hiring process is an important part of our culture. Googlers care deeply about their teams and the people who make them up. In order to build for everyone, we know that we need a wide range of perspectives and experiences, and a fair hiring process is the first step in getting there.
Skills
- Agile Programming Methodologiesunmatched
- Application Programming Interface (API)unmatched
- Automationunmatched
- Bug Tracking/Defect Managementunmatched
- C Programming Languageunmatched
- C++ Programming Languageunmatched
- CSS (Cascading Style Sheet)unmatched
- Change Managementunmatched
- Coding Standardsunmatched
- Computer Scienceunmatched
- Consultingunmatched
- Cross-Functionalunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Database Technologyunmatched
- Design Documentunmatched
- Ecosystemsunmatched
- Equal Employment Opportunity (EEO)unmatched
- Establish Prioritiesunmatched
- HTML (HyperText Markup Language)unmatched
- HTTP (HyperText Transport Protocol)unmatched
- Identify Issuesunmatched
- Internet Technologyunmatched
- Javaunmatched
- JavaScriptunmatched
- Localizationunmatched
- NoSQLunmatched
- Operations Processesunmatched
- Problem Solving Skillsunmatched
- Product Engineeringunmatched
- Programming Languagesunmatched
- Python Programming/Scripting Languageunmatched
- Requirements Managementunmatched
- SQL (Structured Query Language)unmatched
- Software Designunmatched
- Software Developmentunmatched
- Technical Deliveryunmatched
- Test Designunmatched
- Unit Testunmatched
- User Interface/Experience (UI/UX)unmatched
- Vendor/Supplier Managementunmatched
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