The Product Specialist is responsible for design, performance, reliability, and support of their product line. The ideal candidate will be a highly motivated individual with excellent communication and interpersonal skills, who is also a nimble learner, able to shift direction and multitask. Relationships must be cultivated and maintained with customers, salespeople, engineers and site operations personnel.
What Will You Do?
Support sales and marketing efforts to maximize sales / market share of products
Serve as a technical subject-matter expert for the product line and primary technical point of contact for Tech Service and the Product Manager
Create and process engineering change requests (ECO/ECR) and temporary design deviations to communicate changes to product design and customer facing documentation
Improve product consistency and reduce variance and warranty claims by working across the organization to identify and resolve potential defects.
Lead value engineering efforts through engineering and CI teams
Develop and present internal and external training
Sponsor NPD efforts with engineering team
Manage warranty claims
Lead product related CAPA efforts as appropriate
Assist Product Manager in pricing decisions and contract structures
Utilize the S&OP process to ensure business needs will be met
Your Physical Work Environment Will Require…
This position will require the ability to move around the production floor and investigate issues with the production equipment.
Lift up to 15 pounds.
Sitting, standing, stooping, bending and other related tasks in an office setting.
Willing and able to travel as required to meet company and project requirements (20-35%).
Your Experience Should Be...
Your Professional Experience Should Be…
3-5 years of experience in sales and/or engineering and/or manufacturing
Strong interpersonal skills with the ability to work with design, field operation and maintenance personnel as required
Strong industry knowledge including an understanding of the products, customers, and competitors.
Demonstrated ability to plan and manage multiple tasks
Understanding of heat transfer, thermodynamics, fluid flow, structures, mechanics of materials
Your Education Should Be…
Bachelor's degree from a four-year college or university majoring in engineering or business management.
Our Benefits Package...
Compensation range: $75,000 - $95,000 annually
Paid Time Off (PTO)
Medical, Dental and Vision insurance
Employer contributions to an HSA account
Health Care and Dependent Care Flexible Spending Accounts (FSA)
Company-paid short-term and long-term disability coverage
Basic life insurance with the option to purchase supplemental individual, spouse and dependent child coverage
Up to two weeks of paid family leave
401k retirement savings plan including a company match
Chart Industries, Inc. is a leading global supplier of standard and custom engineered products and systems serving a wide variety of low-temperature and cryogenic applications. Chart manufactures a broad line of cryogenic products for the purification, liquefaction, distribution, storage and application of gases such as helium, nitrogen, argon, oxygen, carbon dioxide, natural gas and other hydrocarbons for final use in a multitude of industrial, commercial and scientific applications. These applications serve many selected markets including food, entertainment, aerospace, thermal testing, alternative fuels, vacuum systems and many other industrial end users.
Skills
Claims Managementunmatched
Communication Skillsunmatched
Corrective and Preventative Action (CAPA) Systemsunmatched
Customer Relationsunmatched
Dental Insuranceunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Engineering Change Managementunmatched
Engineering Change Orderunmatched
Groundskeepingunmatched
Heat Transferunmatched
Interpersonal Skillsunmatched
Life Insuranceunmatched
Manufacturingunmatched
Market Shareunmatched
Marketingunmatched
Multitaskingunmatched
Process Developmentunmatched
Product Designunmatched
Product Managementunmatched
Product Pricingunmatched
Product Supportunmatched
Revenue Growthunmatched
Salesunmatched
Sales & Operations Process (S&OP)unmatched
Sales Supportunmatched
Thermodynamicsunmatched
Value Engineeringunmatched
Vision Planunmatched
Willing to Travelunmatched
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