Title:Product Specific Technologist
Client: Southern Company Services
Location: Atlanta, GA 30308
Contract: 3 Years
Experience: 10+ Years
Job Summary
We are seeking an experienced Product Specific Technologist / Developer Support Analyst to support enterprise adoption of AI coding assistants, with a primary focus on GitHub Copilot and emerging tools such as Claude Code.
This role combines software development consulting, developer enablement, technical support, platform administration, and AI-assisted development. The successful candidate will help developers effectively and securely incorporate coding assistants into planning, coding, testing, debugging, documentation, modernization, and CI/CD workflows.
Key Responsibilities
- Provide technical support and consultation for GitHub Copilot users.
- Troubleshoot access, configuration, IDE integration, authentication, networking, and unexpected AI behavior.
- Promote responsible adoption of AI coding assistants across developer teams.
- Develop reusable prompts, skills, agents, templates, scripts, and technical guidance.
- Support administration of coding-assistant platforms, including licensing, policies, integrations, and usage controls.
- Perform root cause analysis and coordinate technical escalations.
- Help development teams integrate AI assistants into software development and CI/CD processes.
- Create onboarding materials, demonstrations, FAQs, troubleshooting guides, and technical documentation.
- Deliver developer workshops, office hours, coaching, and product-adoption support.
- Evaluate new AI coding tools, models, integrations, and features.
- Promote secure coding, human review, testing, data protection, and compliance standards.
Required Qualifications
- 10+ years of relevant software development, developer tooling, DevOps, application support, or platform technology experience.
- Strong software development and SDLC knowledge.
- Professional experience with GitHub Copilot or comparable AI coding assistants.
- Strong knowledge of GitHub, Git, repositories, pull requests, permissions, and CI/CD.
- Advanced troubleshooting and root cause analysis skills.
- Experience supporting enterprise technology platforms.
- Strong understanding of application architecture, secure coding, testing, and maintainability.
- Excellent technical writing, communication, consultation, and customer-service skills.
Preferred Technical Skills
- GitHub Copilot / AI Coding Assistants
- C#, .NET / .NET Core
- Visual Studio / VS Code
- Angular, Blazor, TypeScript, JavaScript
- REST APIs and web services
- SQL and relational databases
- Azure, Databricks, Azure Functions
- CI/CD and DevOps
- Markdown, YAML, JSON, scripting and automation
- Claude Code or other agentic development tools
Education
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent relevant professional experience.
Key Skills
GitHub Copilot | Generative AI | AI Coding Assistants | GitHub | C# | .NET | Azure | DevOps | CI/CD | Developer Support | Software Development | Prompt Engineering | Technical Troubleshooting | Platform Administration | Developer Enablement | Responsible AI