Product Support Administrative Specialist

Liebherr-International AG

Raleigh, NC

JOB DETAILS
SKILLS
Accounting Close, Accounts Payable, Accounts Receivable, Administrative Skills, Aerospace and Defense, Automation Systems, Billing, Cargo/Freight, Chargebacks, Claims Processing, Credit Cards, Credit and Collections, Customer Support/Service, Driver's License, Equipment Maintenance/Repair, File Maintenance, High School Diploma, Hydraulic Excavator, Internet Portal, Internet Security, Manufacturing, Mining Equipment and Machinery, Order Supplies, Product Support, Purchase Orders, Purchasing/Procurement, Reconciliation, Refrigeration, Resolve Customer Issues, Sales Support, Spreadsheets, Telephone Skills, Travel Planning, Vendor/Supplier Evaluation, Willing to Travel
LOCATION
Raleigh, NC
POSTED
18 days ago

Product Support Administrative Specialist - Raleigh, NC - Liebherr

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Product Support Administrative Specialist

Product Support Administrative SpecialistRaleigh, NC

This position will assist the Service Manager administratively and provide general support to the branch.

  • For consideration, all candidates must apply through our online career portal. We kindly ask that you do not send applications or resumés via email.
  • This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

  • Provides overall administrative support to the store operations, as required.
  • Performs Warranty claims entry processing, invoicing and tracking.
  • Processes work orders for the Service Department and invoices service work performed.
  • Prepares and maintains machine files, both in paper format and electronically.
  • Creates and maintains purchase orders for Outside Labor and Materials (OLM).
  • Answers Accounts Receivable inquiries and follows up.
  • Tracks service bulletin information required by the factory for machines in territory or inventory.
  • Provides communication and support to the Sales Department, as required.
  • Answers phone calls and takes messages.
  • Greets and assists customers.
  • Types a variety of correspondence, as required, to internal or external entities.
  • Orders office supplies.
  • Prepares and makes daily bank deposits.
  • Performs Account Receivables functions, including a minimal amount of collections.
  • Coordinates all travel arrangements of staff, as required.
  • Administers petty cash distribution and reconciliation.
  • Prepares and processes daily cash and credit card deposits.
  • Reviews and posts receipts and payments to appropriate ledgers, spreadsheets, records, and databases.
  • Prepares, sorts, copies, files, and mails invoices, receipts, checks, correspondence, and other requested items.
  • Investigates problems that vendors or purchasing agents have with obtaining payment for bills.
  • Researches and processes charge backs, returns, refunds, freight charges, cost of lost or damaged goods, bad checks, and similar items.
  • Answers accounts payable and receivable inquiries and follows up.
  • Audits freight bills against freight manifests.
  • Assist in monthly and annual closings.

Competencies

  • High School diploma or equivalent and 1 - 2 years of experience in a similar role.
  • Ability to obtain and maintain a valid drivers license.
  • Travel domestically and internationally up to 15% of the time.

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.

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Job ID83190DivisionLiebherr InternationalCompanyLiebherr USA Co.Area of employmentAdministrationCountryUnited StatesEntry levelProfessionalsType of contractfull time

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The company

In line with its international growth, Liebherr's venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.

Location

Liebherr USA Co.

8200 Fayetteville Road

27603 Raleigh, NC

United States

Contact

Nicole Alden

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In line with its international growth, Liebherr's venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.

Liebherr USA Co.

8200 Fayetteville Road

27603 Raleigh, NC

United States

Nicole Alden

Apply now:

www.liebherr.com/karriere

About the Company

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Liebherr-International AG