Product Support Engineer

TechDigital
  • Bellevue, WA
    14 days ago

    Job Description

    Basic qualifications:
    • 5+ years of software development, or 5+ years of technical support experience
    • Experience troubleshooting and debugging technical systems
    • Experience troubleshooting and documenting findings
    • Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent work experience
    • Knowledge of AWS, Varicent ICM, ETL, SQL based technologies
    • Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle

    Preferred Qualifications:
    • 5+ years of software development, or 5+ years of technical support experience
    • Experience on ETL based system, SQL
    • Experience using AWS tools, including AWS CloudWatch, AWS S3, AWS EMR, AWS Lambda, AWS Glue, AWS Athena.
    • Experience on Varicent, SAP Callidus, HANA (optional)
    • Experience supporting large-scale enterprise applications (whether internal or external facing)
    • Experience on Security, SOX Compliance regulations.
    • 2+ years of experience writing SQL queries, scripts in programming languages such as Java, Python, etc.
    • Well versed on ITIL processes.
    • Well Versed on Agile software processes and methodologies.
    • Good written and communication skills.
    • Cross team co-ordination skills to resolve issues.
    • Knowledge on networking concepts.
    Ability to identify performance issues in enterprise application

    Numbers & Facts

    LocationBellevue, WA
    IndustryOther/Not Classified
    Company Size100 to 499 employees

    Skills

    • AWS Lambdaunmatched
    • Agile Programming Methodologiesunmatched
    • Amazon Simple Storage Service (S3)unmatched
    • Amazon Web Services (AWS)unmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Database Extract Transform and Load (ETL)unmatched
    • Debugging Skillsunmatched
    • Documentationunmatched
    • Electronic Medical Recordsunmatched
    • Enterprise Applicationsunmatched
    • ITIL (IT Infrastructure Library)unmatched
    • Identify Issuesunmatched
    • Javaunmatched
    • Problem Solving Skillsunmatched
    • Product Engineeringunmatched
    • Product Supportunmatched
    • Python Programming/Scripting Languageunmatched
    • Regulatory Complianceunmatched
    • SAPunmatched
    • SQL (Structured Query Language)unmatched
    • Sarbanes-Oxley Act (SOX)unmatched
    • Scripting (Scripting Languages)unmatched
    • Software Developmentunmatched
    • Software Development Lifecycle (SDLC)unmatched
    • Team Lead/Managerunmatched
    • Technical Supportunmatched
    • Web Servicesunmatched
    • Writing Skillsunmatched

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