Product Support
Engineering
Electronic
$ 100000 - $ 120000 / Hour
location_onOverland park, Kansas
acutePermanent
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Your Role
Akkodis is seeking Product Support for a Direct Hire with a client in Overland Park, KS. The ideal candidate must have strong hands-on experience in traffic systems, electricians, and technical training to effectively guide installations, troubleshooting issues, and drive partner competence.
Salary Range: $100K/Yearly to $120K/Yearly; The salary may be negotiable based on experience, education, geographic location, and other factors.
Product Support Job Responsibilities include:
Deliver hands-on training (in-person and remote) on installation, configuration, and use of hardware and software.
Guide partners through installation planning, ensuring required equipment, tools, and configurations are in place.
Act as a subject matter expert to troubleshoot installation and system integration issues in the field.
Support sales and project teams with technical expertise, training sessions, and solution guidance.
Validate installations, provide feedback, and ensure partners meet performance and competency standards.
Collaborate with distributors, contractors, and end-users to drive adoption and continuous improvement.
Required Qualifications:
Associate or bachelor's degree in electrical engineering, Electronics, ITS (Intelligent Transportation Systems), or a related field.
5-7+ years of experience in traffic systems, field installations, or technical training (IMSA II certification preferred).
Strong hands-on expertise in intersection cabinet architecture, field installations, and troubleshooting traffic systems.
Proven experience in delivering technical training and working directly with partners to support installation, validation, and system integration.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Amresh.Praveen@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Benefits offerings include but are not limited to:
medical, dental and vision insurance
Unlimited PTO policy
401(k) matching your to 4%
Options package.
Pay Details: $100,000.00 to $120,000.00 per hour
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ref: 1627940
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