Product Support Specialist - Troubleshoot, Guide & Delight Customers

Akia Services

  • San Francisco, CA
  • 3 days ago
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    Skills

    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer/Client Researchunmatched
    • Hospitality and Tourismunmatched
    • Identify Issuesunmatched
    • Product Supportunmatched
    • SQL (Structured Query Language)unmatched
    • Team Playerunmatched

    Description

    A hospitality tech company based in San Francisco is seeking a Product Support Specialist who will manage customer issues with technical expertise. This role involves end-to-end support, analyzing feedback, and guiding customers to understand the platform effectively. The ideal candidate has a BA/BS degree or relevant experience, excellent communication skills, and familiarity with SQL. The position offers a collaborative environment focused on customer satisfaction and problem-solving.#J-18808-Ljbffr

    Numbers & Facts

    LocationSan Francisco, CA

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